Senior Data Center Solutions Engineer | Infra & Reliability

Support Revolution

San Jose (CA)

On-site

USD 120,000 - 140,000

Full time

4 days ago

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Benefits offered by this job

Comprehensive benefits package

Bonus and equity programs

Job summary

Supermicro is seeking a Data Center Engineer to support the design, deployment, operation, and maintenance of high-performance data center infrastructure. The role emphasizes server, networking, power, cooling, and related systems.

The ideal candidate has a bachelor’s degree in a tech field and 5+ years of hands-on data center experience, with deep knowledge of x86 servers, storage, and enterprise networking. Strong problem solving and communication are essential.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, Electrical Engineering, or related field, or equivalent practical experience.
5+ years of hands-on experience in data center operations, server hardware, or related infrastructure roles.
Strong knowledge of server platforms (x86), storage systems, and enterprise networking fundamentals.
Experience with rack installation, cabling standards, power distribution, and cooling systems.
Familiarity with hardware diagnostics, troubleshooting methodologies, and vendor support processes (including RMA workflows).
Ability to lift equipment (up to 50 lbs), work in raised-floor environments, and follow strict safety protocols.
Excellent problem-solving skills, attention to detail, and the ability to work independently as well as in a team.
Strong written and verbal communication skills.

Responsibilities

Install, configure, and maintain servers, storage systems, networking equipment, and related data center hardware.
Perform hardware diagnostics, troubleshooting, and repairs; coordinate RMAs and vendor support as needed.
Monitor data center environmental conditions (power, cooling, humidity, airflow) and respond to alerts or incidents.
Support capacity planning, inventory management, and infrastructure expansion projects.
Execute cabling, rack-and-stack, and physical installation activities in accordance with best practices and safety standards.
Collaborate with cross-functional teams to resolve issues and deliver projects on time.
Maintain accurate documentation of configurations, inventory, procedures, and change records.
Participate in customer service and provide timely response to critical incidents.
Assist with compliance, security, and audit requirements related to data center operations.
Continuously identify opportunities to improve processes, reliability, and operational efficiency.