Senior Data Center Portfolio Manager (Remote)

Switch; United States; Remote; USD 130,000 - 170,000; Full time

Benefits offered by this job

Generous Benefits Package

Flexibility & Remote Opportunities

Career Growth

Job summary

Switch is seeking a Senior Technical Portfolio Manager to lead complex, cross-functional programs across data center environments. You will partner with Engineering, Operations, Commissioning, Design and business teams to improve prioritization, resourcing, execution, and reporting, while driving retrofit initiatives and post-event improvements.

The role requires autonomy to create structure where processes are developing, translating field lessons into practical improvements, and delivering

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• 5+ years of experience leading complex technical programs, portfolios, or cross-functional initiatives in data centers, critical infrastructure, engineering, technology, industrial operations, or a related environment.
• Demonstrated experience building programs or operating frameworks from the ground up and driving them through implementation, adoption, and measurable results.
• Experience managing risks, issues, action items, technical workstreams, operational handoffs, capital projects, or retrofit initiatives.
• Experience developing program plans, roadmaps, milestones, dependencies, success measures, and executive reporting.
• Experience developing resource plans, labor forecasts, capacity models, or headcount recommendations that define workload assumptions, required roles, timing, capacity gaps, and expected delivery impact.
• Experience defining requirements and supporting the implementation or adoption of workflow, intake, ticketing, dashboard, reporting, or work-management tools.
• Strong analytical skills with the ability to interpret complex technical and operational information and translate findings into practical recommendations.
• Advanced proficiency with Microsoft Excel.
• Strong written, verbal, presentation, and executive communication skills.
• Ability to manage competing priorities, resolve ambiguity, facilitate decisions, and drive results across cross-functional teams.
• Demonstrated ability to work independently, exercise sound judgment, and advance priorities with limited supervision.

Responsibilities

• Lead technical programs that improve availability, operational performance, and business outcomes across critical data center environments.
• Manage retrofit projects, tool development, issue resolution, and post-event improvement initiatives from definition through execution and verified closure.
• Build and maintain program plans, roadmaps, milestones, dependencies, risks, success measures, and executive reporting.
• Establish clear ownership and accountability across complex technical workstreams.
• Develop resource and capacity models that quantify program demand, workload, labor requirements, capacity gaps, and staffing options.
• Develop headcount and resource recommendations supported by clear assumptions, timing, and expected business impact.
• Partner across Engineering, Operations, Commissioning, Design, and business teams to align priorities and execution plans.
• Identify blockers and dependencies early and drive decisions needed to keep critical work moving.
• Translate field experience, technical findings, and operational lessons into improvements to designs, processes, tools, and execution practices.
• Coordinate follow-up after significant operational events by translating findings into defined actions, owners, timelines, and measurable closure criteria.
• Track risks, issues, decisions, and action items through resolution.
• Define requirements and support the rollout and adoption of tools and workflows that improve intake, prioritization, tracking, reporting, and closure.
• Monitor adoption and effectiveness of new processes and tools and identify opportunities for improvement.
• Analyze technical, operational, and portfolio data to identify trends, risks, capacity constraints, and opportunities.
• Prepare concise, decision-ready updates for senior leadership covering progress, risks, resource needs, blockers, decisions, and recommended actions.
• Manage competing priorities across multiple programs while maintaining focus on measurable outcomes.

Skills

Program management

Cross-functional leadership

Executive communication

Data center operations

Excel proficiency

Risk management

Resource planning

Education

Bachelor’s degree or equivalent experience

Tools

BI dashboards

Work-management tools

Job description

Switch is seeking a Senior Technical Portfolio Manager to lead complex, cross-functional programs across data center environments. You will partner with Engineering, Operations, Commissioning, Design and business teams to improve prioritization, resourcing, execution, and reporting, while driving retrofit initiatives and post-event improvements.

The role requires autonomy to create structure where processes are developing, translating field lessons into practical improvements, and delivering