Senior Data Center Infrastructure Engineer

Insight Global; Delaware (OH); On-site; USD 110,000 - 170,000; Full time

Job summary

Insight Global seeks a Senior Product Engineer to define, develop, integrate, and support modular IT infrastructure solutions across mechanical, electrical, and thermal subsystems. You will work with product management, systems engineering, manufacturing, supply chain, sales, and quality to ensure performance, reliability, and scalable designs.

Key responsibilities include validating documentation, supporting NPD, and engaging with customers through design reviews and solution discussions, while

Qualifications

• BSME, BSEE, or a related engineering discipline; master’s degree or Professional Engineer (PE) license is a plus.
• 7–15 years of experience in product engineering, systems engineering, or new product development, preferably within IT infrastructure, data center, or industrial equipment environments.
• Demonstrated experience working directly with customers in a technical role (e.g., solution development, design reviews, technical support).
• Experience applying engineering standards, regulatory requirements, and compliance processes to commercial products.

Responsibilities

• Own the technical definition of product solutions, ensuring form, fit, function, and interoperability across mechanical, electrical, and thermal subsystems.
• Analyze and document system-level requirements for rack-, row-, and aisle-based solutions, including mechanical architecture, interfaces, and integration constraints.
• Apply and help evolve internal engineering standards, guidelines, and best practices to ensure consistent, scalable product designs.
• Support New Product Development (NPD) activities, including concept evaluation, requirements definition, design reviews, validation, and release.
• Validate engineering documentation, BOMs, system layouts, compatibility matrices, and integration guidelines.
• Act as a technical point of contact for customers, participating in customer meetings, workshops, design reviews, and solution presentations.
• Translate customer specifications, site requirements, and operational needs into compliant, manufacturable product solutions.
• Support pre-sales activities by contributing technical input to proposals, quotations, drawings, and solution narratives.
• Address customer technical questions, deviations, and change requests throughout the sales and execution lifecycle.
• Represent the “voice of the customer” within engineering by providing structured feedback into product improvements and roadmap discussions.
• Ensure product designs comply with applicable mechanical, electrical, and safety standards (e.g., ASME, ASHRAE, IEC, UL, ISO, NEC, regional codes).
• Support and communicate updates to internal standards or “standards playbooks,” ensuring practical application within active projects.
• Participate in design reviews, risk assessments (FMEA), and root cause analysis for quality, manufacturability, and field issues.
• Partner with Quality and Manufacturing teams to support production issues, validation testing, and continuous improvement initiatives.
• Work closely with Product Management to align technical solutions with product strategy and customer segmentation.
• Collaborate with Manufacturing and Supply Chain on component selection, sourcing strategies, and production readiness.
• Coordinate with Electrical, Thermal, and Systems Engineering to ensure cohesive system-level solutions.
• Support global engineering teams and suppliers as needed, contributing to consistent technical outcomes across regions.

Skills

Customer interaction

Systems engineering

Cross-functional collaboration

Technical documentation

Regulatory compliance

Problem solving

Education

BSME/BSEE

PE license

Job description

Insight Global seeks a Senior Product Engineer to define, develop, integrate, and support modular IT infrastructure solutions across mechanical, electrical, and thermal subsystems. You will work with product management, systems engineering, manufacturing, supply chain, sales, and quality to ensure performance, reliability, and scalable designs.

Key responsibilities include validating documentation, supporting NPD, and engaging with customers through design reviews and solution discussions, while