Senior Data Center GPU Solutions Engineer

Supermicro; Wayne (CA); On-site; USD 165,000 - 200,000; Full time

Job summary

Supermicro seeks a Staff Data Center Solutions Engineer to be the primary technical contact for planning, deploying, and validating large-scale GPU clusters at customer sites and partner facilities.

You will advise on DLC and air-cooled product lines, coordinate BMS integrations, and apply AI tooling knowledge to improve configurations and diagnostics. Strong presentation skills are essential.

Qualifications

• Bachelor's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, Computer Science, or related field; 12+ years in datacenter infrastructure or GPU cluster deployment.
• Strong understanding of AI/NeoCloud infrastructure architectures and GPUaaS platforms.
• Strong understanding of how software is built; able to direct and evaluate internal tooling work without necessarily writing production code.
• Practical experience using Agentic AI tools and workflows for diagnostics or automation.
• Hands-on experience planning, deploying, and validating GPU compute clusters (NVIDIA/CUDA preferred).
• Working knowledge of BMS integration and datacenter infrastructure monitoring tools (e.g., Hyperview, Grafana, PagerDuty, or similar).
• Solid understanding of datacenter cooling and power systems—liquid cooling (DLC), CDUs, Sidecars, cooling towers, chillers, and three-phase power distribution.
• Excellent presentation and communication skills; credible presenting technical recommendations to customers.
• Demonstrated ability to lead cross-functional technical teams without formal authority (dotted-line).

Responsibilities

• Drive DataCenter Systems Planning & Deployment with customers for GPU clusters.
• Advise customers on Supermicro's DLC and air-cooled product lines (CDUs, Sidecars, cooling towers, chillers).
• Integrate BMS and infrastructure monitoring to ensure healthy deployments.
• Apply knowledge of NeoCloud and GPUaaS to guide deployment decisions and automate diagnostics.
• Guide internal tooling and automation using Agentic Coding tools; minimal coding required.
• Lead cross-disciplinary teams to resolve issues during critical deployment windows.
• Serve as primary technical contact for customers throughout planning, deployment, and validation.
• Coordinate with partner datacenters on power, cooling, and space readiness.
• Contribute to AI Factory service strategies and improvements based on customer experience.
• Create and maintain runbooks, checklists, and troubleshooting playbooks for repeatable deployments.

Skills

AI/NeoCloud infra

Leadership & cross‑functional

GPU clusters deployment

BMS integration knowledge

Presentation skills

Education

Bachelor's degree in Electrical/Computer Engineering or related field

Tools

Agentic AI tooling

Monitoring tools (Grafana, etc.)

Job description

Supermicro seeks a Staff Data Center Solutions Engineer to be the primary technical contact for planning, deploying, and validating large-scale GPU clusters at customer sites and partner facilities.

You will advise on DLC and air-cooled product lines, coordinate BMS integrations, and apply AI tooling knowledge to improve configurations and diagnostics. Strong presentation skills are essential.