Senior Data and Research Analyst

Middlesex Community College

Lowell (MA)

On-site

USD 77,000 - 87,000

Full time

4 days ago

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Benefits offered by this job

Health insurance

Dental and Vision plans

Retirement plan

Paid holidays

Job summary

Middlesex Community College, Lowell campus, seeks a Senior Data and Research Analyst to drive data-informed decisions by designing Tableau dashboards and data stories for college leadership.

The role partners with institutional leadership, supports accreditation reporting, and builds data capabilities through workshops and documentation; requires 3+ years in analytics and a Bachelor's degree.

Qualifications

Bachelor's degree in a relevant field.
3+ years of professional experience in data visualization, analytics, or decision-support reporting.
Demonstrated expertise in Tableau Desktop (or similar tools).
Ability to synthesize complex data into clear narratives for executive leadership.
Excellent oral, written, and graphic presentation skills.
Ability to manage multiple analytical projects independently in a collaborative environment.

Responsibilities

Lead the visual design, user experience, and deployment of interactive dashboards and data products using Tableau Desktop in a Tableau Server environment.
Transform complex datasets into compelling visual stories and digestible reports.
Synthesize analysis into concise summaries, scorecards, and executive presentations.
Apply analytics techniques to illuminate institutional questions and drive action.
Communicate trends and insights to leadership through visual formats and publications.
Translate survey outcomes into actionable narratives highlighting student experiences and policy implications.

Skills

Data visualization

Storytelling

Stakeholder communication

Project management

Tableau usage

Education

Bachelor's degree in data analytics, business, communication, education, social sciences, statistics, or a relevant field

Tools

Tableau Desktop

Job description

Department: Academic Affairs - Institutional Research

Locations: Lowell, MA

Posted: Aug 17, 2026

Closes: Sep 14, 2026 - 11:59 PM EDT

Type: Full-time

PositionID: 203774

About Middlesex Community College:

Middlesex Community College (MCC), established in 1970, provides access to affordable education for a diverse community from all ethnic backgrounds and identities, preparing individuals for success and lifelong learning. We promote academic excellence, provide workforce development opportunities, and empower all learners to become productive and socially responsible members of our local and global communities.

The College provides a broad range of services that are essential to attract, reward, and retain talented faculty and staff. The MCC community promotes a culture of inclusion in which our employees feel supported and empowered to best serve our diverse student population. We are proud to offer our classes on both the Bedford and Lowell campuses, as well as a robust online course offering. MCC is committed to transforming lives as we educate, challenge, and support all students as evident in our strategic plan

Job Description:

Title: Senior Data and Research Analyst

Unit: Non-Unit Professional (NUP)

Department: Institutional Research

Reports to: Senior Director of Institutional Research

Date: August 17, 2026

General Summary: The Senior Data and Research Analyst serves as a primary driver of actionable, data-informed decision-making across the College by designing high-impact data products, visual analytics, and compelling data stories. Building on demonstrated expertise with modern visualization tools and in a higher education environment, this role bridges the gap between complex institutional data and the College-wide data strategy. The Senior Data and Research Analyst leads the design of intuitive Tableau dashboards, creates clear narratives for leadership, supports compliance and reporting, and fosters campus-wide data literacy.

Duties and Responsibilities:

Data Visualization, Storytelling, and Strategic Analytics

Lead the visual design, user experience, and deployment of interactive dashboards and data products using Tableau Desktop in a Tableau Server environment.
Transform complex quantitative and qualitative datasets into compelling visual stories and digestible reports.
Synthesize analysis into concise summaries, interactive scorecards, and high-level presentations tailored for stakeholders at all levels of the College.
Apply analytical techniques, such as trend evaluation, cohort tracking, and predictive insights, to illuminate key institutional questions and drive strategic action.
Communicate local, statewide, and national higher education trends through highly visual, engaging formats, including executive briefings and regular campus data publications.
Translate student voice and survey outcomes into actionable narratives that highlight core student experience themes and policy implications.

Stakeholder Engagement and Collaboration

Serve as a partner to College leadership, deans, directors, and operational leads, proactively identifying information needs and translating them into analytical tools.
Lead and coordinate high-visibility institutional analysis projects from inception through completion, managing project scope, stakeholder communication, and final deliverable design.
Partner with all areas of the College, including leadership, student and academic affairs, enrollment management, and faculty, in the design, administration, analysis, and reporting of College-wide and departmental surveys, including advising on survey best practices, question design, and data interpretation to ensure campus research efforts yield meaningful, unbiased insights.

Reporting and Compliance

Support the College's accreditation activities by preparing and validating data for regional and programmatic accrediting agencies, ensuring compliance with reporting standards.
Assist in preparing data for state and federal reporting, including submissions to the Massachusetts Department of Higher Education, IPEDS, and other regulatory bodies.
Engage with labor market tools such as Lightcast Analyst to align workforce and labor market data with academic program curriculum.
Support the Institutional Review Board (IRB).

Institutional Data Capability Building

Facilitate interactive workshops, data drop-in sessions, and targeted training to empower faculty, staff, and leadership to confidently navigate and interpret data tools.
Develop intuitive user guides, documentation, and data dictionaries that enhance self-service analytics and increase everyday engagement with data products.
Participate in and support college-wide committees as a representative for data-informed strategy and decision support.
Partner with data stewards and data warehouse consultants to ensure data integrity, accuracy, and consistency across dashboards and reports.
Proactively identify opportunities to streamline manual reporting, modernize legacy data delivery methods, and increase departmental operational efficiency through AI integration and workflow automation.

Requirements:

Bachelor's degree in data analytics, business, communication, education, social sciences, statistics, or a relevant field of study.
At least three years of professional experience in data visualization, analytics, or decision-support reporting.
Demonstrated expertise in visual design and interactive dashboard development using Tableau Desktop (or similar data visualization tools).
Proven ability to synthesize complex quantitative data into clear, compelling narratives and visual formats for executive and senior leadership.
Excellent oral, written, and graphic presentation skills, with a track record of communicating insights effectively to non-technical audiences.
Ability to manage multiple analytical projects independently in a collaborative environment.

Preferred Qualifications:

Master's degree in relevant field of study.
Experience working in a higher education environment.
Demonstrated willingness and ability to integrate AI techniques and automated tools to augment routine tasks, optimize analytical workflows, and enhance reporting.
Familiarity with working alongside cloud-based relational database environments (such as AWS or managed data warehouses) using pre-built data structures or basic analytical queries.
Experience managing survey initiatives and translating survey results into intuitive reports and infographics using platforms like Alchemer, Qualtrics, or similar tools.

Additional Information:

Salary Range: $77,000-$87,000actual salary commensurate with academic background and experience. Employees of Middlesex Community College are considered employees of the Commonwealth of Massachusetts and receive benefits, which include:

High-quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC)
Competitive Dental and Vision Plans
Flexible Spending Account and Dependent Care Assistance programs
Low-cost basic and optional life insurance
Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b).
12 paid holidays per year and competitive Sick, Vacation, and Personal Time
Tuition Benefits for employees and dependents at state colleges and universities
Short-Term Disability and Extended Illness program participation options
Professional Development and Continuing Education opportunities
Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers
Access to the Commonwealth's Mass4You, employee assistance program
Free employee parking on Bedford and Lowell campuses
Eligibility towards Public Service Loan Forgiveness (PSLF)