Senior Data and Research Analyst
Middlesex Community College (MA)
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Benefits offered by this job
Job summary
Middlesex Community College seeks a Senior Data and Research Analyst to drive data-informed decision making across the institution. You will design Tableau dashboards, craft narrative data stories for leadership, and support reporting and compliance with a focus on accessibility and accuracy.
The role partners with college leadership and departments to deliver insights that guide strategy, accreditation readiness, and program evaluation in a higher education setting.
Qualifications
- Bachelor's degree in a related field; 3+ years in data visualization/analytics.
- Proven ability to translate data into clear narratives for executive audiences.
- Strong visual design skills and experience with Tableau Desktop/Server.
Responsibilities
- Lead development of interactive dashboards and data products in Tableau Server.
- Convert complex data into concise stories and executive briefs.
- Coordinate institutional analysis projects from inception to delivery.
- Support accreditation and regulatory reporting with robust data.
- Build data literacy and self-service analytics across campus.
Skills
Education
Tools
Job description
Category: Full-time Staff
Department: Academic Affairs - Institutional Research
Location: Lowell, MA
Type: Full-time
Posted: Aug 17, 2026
Closes: Sep 14, 2026 - 11:59 PM EDT
Position ID: 203774
Middlesex Community College (MCC), established in 1970, provides access to affordable education for a diverse community from all ethnic backgrounds and identities, preparing individuals for success and lifelong learning. We promote academic excellence, provide workforce development opportunities, and empower all learners to become productive and socially responsible members of our local and global communities.
The College provides a broad range of services that are essential to attract, reward, and retain talented faculty and staff. The MCC community promotes a culture of inclusion in which our employees feel supported and empowered to best serve our diverse student population. We are proud to offer our classes on both the Bedford and Lowell campuses, as well as a robust online course offering. MCC is committed to transforming lives as we educate, challenge, and support all students as evident in our strategic plan
Senior Data and Research Analyst
Non-Unit Professional (NUP)
Institutional Research
Senior Director of Institutional Research
August 17, 2026
The Senior Data and Research Analyst serves as a primary driver of actionable, data-informed decision-making across the College by designing high-impact data products, visual analytics, and compelling data stories. Building on demonstrated expertise with modern visualization tools and in a higher education environment, this role bridges the gap between complex institutional data and the College-wide data strategy. The Senior Data and Research Analyst leads the design of intuitive Tableau dashboards, creates clear narratives for leadership, supports compliance and reporting, and fosters campus-wide data literacy.
- Lead the visual design, user experience, and deployment of interactive dashboards and data products using Tableau Desktop in a Tableau Server environment.
- Transform complex quantitative and qualitative datasets into compelling visual stories and digestible reports.
- Synthesize analysis into concise summaries, interactive scorecards, and high-level presentations tailored for stakeholders at all levels of the College.
- Apply analytical techniques, such as trend evaluation, cohort tracking, and predictive insights, to illuminate key institutional questions and drive strategic action.
- Communicate local, statewide, and national higher education trends through highly visual, engaging formats, including executive briefings and regular campus data publications.
- Translate student voice and survey outcomes into actionable narratives that highlight core student experience themes and policy implications.
- Serve as a partner to College leadership, deans, directors, and operational leads, proactively identifying information needs and translating them into analytical tools.
- Lead and coordinate high-visibility institutional analysis projects from inception through completion, managing project scope, stakeholder communication, and final deliverable design.
- Partner with all areas of the College, including leadership, student and academic affairs, enrollment management, and faculty, in the design, administration, analysis, and reporting of College-wide and departmental surveys, including advising on survey best practices, question design, and data interpretation to ensure campus research efforts yield meaningful, unbiased insights.
- Support the College's accreditation activities by preparing and validating data for regional and programmatic accrediting agencies, ensuring compliance with reporting standards.
- Assist in preparing data for state and federal reporting, including submissions to the Massachusetts Department of Higher Education, IPEDS, and other regulatory bodies.
- Engage with labor market tools such as Lightcast Analyst to align workforce and labor market data with academic program curriculum.
- Support the Institutional Review Board (IRB).
- Facilitate interactive workshops, data drop-in sessions, and targeted training to empower faculty, staff, and leadership to confidently navigate and interpret data tools.
- Develop intuitive user guides, documentation, and data dictionaries that enhance self-service analytics and increase everyday engagement with data products.
- Participate in and support college-wide committees as a representative for data-informed strategy and decision support.
- Partner with data stewards and data warehouse consultants to ensure data integrity, accuracy, and consistency across dashboards and reports.
- Proactively identify opportunities to streamline manual reporting, modernize legacy data delivery methods, and increase departmental operational efficiency through AI integration and workflow automation.
- Bachelor's degree in data analytics, business, communication, education, social sciences, statistics, or a relevant field of study.
- At least three years of professional experience in data visualization, analytics, or decision-support reporting.
- Demonstrated expertise in visual design and interactive dashboard development using Tableau Desktop (or similar data visualization tools).
- Proven ability to synthesize complex quantitative data into clear, compelling narratives and visual formats for executive and senior leadership.
- Excellent oral, written, and graphic presentation skills, with a track record of communicating insights effectively to non-technical audiences.
- Ability to manage multiple analytical projects independently in a collaborative environment.
- Master's degree in relevant field of study.
- Experience working in a higher education environment.
- Demonstrated willingness and ability to integrate AI techniques and automated tools to augment routine tasks, optimize analytical workflows, and enhance reporting.
- Familiarity with working alongside cloud-based relational database environments (such as AWS or managed data warehouses) using pre-built data structures or basic analytical queries.
- Experience managing survey initiatives and translating survey results into intuitive reports and infographics using platforms like Alchemer, Qualtrics, or similar tools.
$77,000-$87,000 actual salary commensurate with academic background and experience. Employees of Middlesex Community College are considered employees of the Commonwealth of Massachusetts and receive benefits, which include:
- High-quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC)
- Competitive Dental and Vision Plans
- Flexible Spending Account and Dependent Care Assistance programs
- Low-cost basic and optional life insurance
- Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b).
- 12 paid holidays per year and competitive Sick, Vacation, and Personal Time
- Tuition Benefits for employees and dependents at state colleges and universitiesshort-term disability and extended illness program participation options
- Professional Development and Continuing Education opportunities
- Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers
- Access to the Commonwealth's Mass4You, employee assistance program
- Free employee parking on Bedford and Lowell campuses
- Eligibility towards Public Service Loan Forgiveness (PSLF)
Lowell campus with occasional travel to Bedford as needed
37.5 per week, schedule to be determined upon hire.
October 2026
September 14, 2026
The College will not sponsor applicants for work visas.
All offers of employment at Middlesex Community College are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates, as deemed necessary.
Middlesex Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at careers@middlesex.edu.
Middlesex Community College strives to make the application and interview process accessible for all applicants but understands that applicants may still encounter barriers due to ability, language, or technology. If we can make the process any more accessible for you, contact Human Resources at 781-280-3546 or careers@middlesex.edu.
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