Senior Data & Analytics BA — Insight & Impact

Peoria Promise; Peoria (IL); On-site; USD 96,000 - 138,000; Full time

Job summary

RLI in Peoria, IL is seeking a Senior Business Analyst to partner with the Data Product Owner and cross-functional teams to translate business needs into actionable data solutions. The role focuses on advancing modern data capabilities and guiding requirements for data products and governance.

You will monitor data quality, support adoption of new analytics platforms, and help drive continuous improvement across Data & Analytics initiatives.

Qualifications

• Bachelor’s degree in business, information systems, analytics, computer science, or a related field; or an equivalent combination of education and experience.
• Typically requires four or more years of relevant experience as a Business Analyst, Data Analyst, BI Analyst, application or data support analyst, or in a similar customer-facing technical role.
• Experience gathering requirements and translating business needs for technical delivery teams.
• Experience supporting users of reporting, analytics, data, or enterprise technology solutions.
• Experience working with Agile delivery teams and backlog management tools is preferred.
• Property and casualty insurance experience is a plus.

Responsibilities

• Partner with the Data Product Owner to propel future-state data and analytics at RLI - providing analysis, requirements, and readiness recommendations needed to inform solution definition and priorities.
• Engage users to understand their business objectives, workflows, and underlying data needs - not simply the report or technical solution initially requested.
• Translate business needs and processes into actionable solutions that include user stories, acceptance criteria, report specifications, metric definitions, and other delivery artifacts.
• Support backlog grooming by analyzing business value, user impact, dependencies, risks, and readiness.
• Coordinate the analysis and progression of assigned Data & Analytics support requests, maintaining clear communication and escalating operational or technical issues as appropriate.
• Categorize and analyze support demand to identify recurring needs, root causes, data quality concerns, and opportunities for enablement, product improvements, or technology modernization.
• Create reusable knowledge articles and decision guides based on common support needs and emerging usage patterns.
• Maintain an inventory of legacy reports, BusinessObjects universes, extracts, spreadsheets, and manual processes being considered for modernization, including their users, purpose, criticality, dependencies, and downstream activities.
• Support release adoption through communications, user documentation, training materials, and business champions when appropriate.
• Establish and monitor relevant measures—including support demand, manual effort, adoption, legacy tool usage, data quality issues, and user satisfaction—to evaluate whether solutions achieve their intended outcomes.
• Contribute to continuous improvement of discovery, support triage, requirements, validation, documentation, adoption, and modernization practices.

Skills

Snowflake

SQL

Power BI

BusinessObjects

Data governance

Data warehousing

Row Zero

Agile delivery

Requirements gathering

Stakeholder collaboration

Education

Bachelor’s degree in business, information systems, analytics, computer science, or related field

Tools

Snowflake

SQL

Power BI

BusinessObjects

Job description

RLI in Peoria, IL is seeking a Senior Business Analyst to partner with the Data Product Owner and cross-functional teams to translate business needs into actionable data solutions. The role focuses on advancing modern data capabilities and guiding requirements for data products and governance.

You will monitor data quality, support adoption of new analytics platforms, and help drive continuous improvement across Data & Analytics initiatives.