Senior Data Analytics & AEP/CJA Specialist

Further; Cleveland (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Net-zero medical option

HSA contributions

Fertility support

Fully-paid parental leave

Lifestyle spending account stipend

Job summary

Further is a data, cloud, and AI company focused on helping organizations turn raw data into actionable decisions. We seek a Technical Analyst to bridge developers, analysts, and business stakeholders to maximize data value through hands-on configuration in platforms like CJA and tailored dashboards.

You will translate technical back-end setups and data insights for both technical and non-technical audiences, manage Data Views and Data Connections, and collaborate with clients to define

Qualifications

• 3-5 years of professional analytics experience.
• Hands-on experience using Adobe Experience Platform (AEP) and Customer Journey Analytics (CJA).
• Proven experience defining business requirements and building dashboards/reporting to fit those requirements.
• Strong technical understanding of data structures to configure Metrics and Dimensions independently, without heavy reliance on developer support.
• Ability to manage client expectations and present complex ideas to non-technical audiences - explaining both the technical backend configuration and the process behind the dashboard metrics.
• Experience using Jira or a similar Agile project management tool.
• Nice to Have: Adobe Journey Optimizer (AJO); Google Cloud/Analytics (BigQuery, GA4, Looker Studio/Data Studio) or Snowflake; consulting/agency experience; legacy Adobe Analytics knowledge.

Responsibilities

• Partner with stakeholders to define and document clear business requirements.
• Take ownership of the configuration space within modern tools, managing Data Views, Data Connections, metrics, and dimensions in CJA.
• Build intuitive dashboards and reporting structures that directly solve specific business requirements.
• Act as the translation layer between technical engineering teams and non-technical business stakeholders, clearly communicating both data configuration mechanics and data-driven insights.
• Manage workflow, project tasks, and documentation using Jira.

Skills

Analytics experience

AEP/CJA knowledge

JIRA experience

Tools

Adobe Experience Platform (AEP)

Customer Journey Analytics (CJA)

Data Views

Data Connections

Job description

Further is a data, cloud, and AI company focused on helping organizations turn raw data into actionable decisions. We seek a Technical Analyst to bridge developers, analysts, and business stakeholders to maximize data value through hands-on configuration in platforms like CJA and tailored dashboards.

You will translate technical back-end setups and data insights for both technical and non-technical audiences, manage Data Views and Data Connections, and collaborate with clients to define