Senior Data Analyst - Remote BI & Growth Insights

Independence Pet Holdings, Inc.; Ohio; Remote; USD 91,000 - 114,000; Full time

Benefits offered by this job

Pet-friendly policy

Health insurance

Paid time off

Job summary

Clarus is seeking an experienced, hands‑on Senior Data Analyst to join the Analytics team. This role partners with Sales, Customer Success, Product, Finance, and leadership to deliver analytical solutions and forecasts from diverse data sources.

The Senior Data Analyst will transform sales, CRM, campaign, product usage, and engagement data into reliable dashboards and actionable insights to improve pipeline visibility, retention, and product adoption.

Qualifications

• Bachelor’s degree or higher in analytics, business, economics, statistics, finance, information systems, marketing, or related field.
• 5+ years in sales analytics, revenue analytics, business intelligence, customer analytics, marketing analytics, or related analytical role.
• Strong SQL and Python skills.
• Experience building dashboards and reporting solutions in Power BI or Tableau.
• Experience with Zoho Analytics or another CRM-connected analytics platform.
• Experience analyzing CRM data, sales pipelines, funnels, customer activity, and commercial performance.
• Strong understanding of forecasting, segmentation, conversion, retention, renewal, churn, and customer lifecycle metrics.
• Ability to gather business requirements and translate them into clear analytical deliverables.
• Excellent written and verbal communication skills, including experience presenting findings to senior leaders and non-technical audiences.
• High attention to detail and a strong commitment to data accuracy, consistency, documentation, and reporting quality.

Responsibilities

• Gather reporting requirements and translate business questions into dashboards, reports, datasets, queries, metrics, and analytical models.
• Build, maintain, and improve dashboards and recurring reports using Power BI, Tableau, Excel, Zoho Analytics, or similar platforms.
• Create reusable datasets, SQL queries, and data models that improve consistency and reduce manual reporting.
• Establish and document KPI definitions, calculation logic, reporting assumptions, and data sources.
• Design reporting assets that are accurate, intuitive, scalable, and appropriate for both operational and executive audiences.
• Partner with Sales, Customer Success, Marketing, Product, Finance, and leadership to define analytical needs and improve decision‑making.
• Balance recurring reporting responsibilities with ad hoc analysis and strategic initiatives.
• Evaluate lead management performance, including lead sources, routing, follow‑up activity, aging, conversion, and pipeline leakage.
• Monitor sales activity, account performance, customer engagement, revenue trends, renewals, expansion, and churn.
• Analyze Sales performance drivers, growth trends, and areas of underperformance across accounts, customer segments, cohorts, channels, and external partners.
• Build and maintain customer health scoring methodologies, including risk signals, adoption indicators, monitoring engagement behavior, and recommended calls to action.
• Analyze the customer lifecycle across acquisition, activation, engagement, adoption, retention, renewal, expansion, and churn.
• Analyze user activity and product engagement to support Product decisions, Customer Success planning, and customer or partner reporting.
• Develop customer performance scorecards for account reviews, renewal planning, and internal and external QBRs.
• Analyze marketing campaign performance, including reach, engagement, lead quality, conversion, cohort performance, attribution, and downstream pipeline impact.
• Prepare executive‑ready summaries, presentations, scorecards, and reporting packages for leadership meetings, QBRs, partner reviews, and planning sessions.
• Proactively identify gaps in data quality, reporting visibility, customer segmentation, and metric definitions.
• Drive adoption of dashboards, KPIs, scorecards, and reporting processes through documentation, training, and stakeholder engagement.

Skills

SQL

Python

Power BI

Tableau

Zoho Analytics

CRM analytics

Forecasting

Data visualization

Communication

Stakeholder management

Education

Bachelor’s degree or higher

Tools

Power BI

Tableau

Zoho Analytics

Job description

Clarus is seeking an experienced, hands‑on Senior Data Analyst to join the Analytics team. This role partners with Sales, Customer Success, Product, Finance, and leadership to deliver analytical solutions and forecasts from diverse data sources.

The Senior Data Analyst will transform sales, CRM, campaign, product usage, and engagement data into reliable dashboards and actionable insights to improve pipeline visibility, retention, and product adoption.