Senior D365 BC Support Consultant - Elite Troubleshooter

Pearson Carter Limited; United States; A distancia; USD 45.000 - 55.000; Jornada completa

Descripción de la vacante

Pearson Carter Limited is recruiting a 3rd Line D365 Business Central Support Consultant to join their team. You will be the go-to person for advanced BC issues, working closely with customers, developers and technical teams.

This role combines technical support with consultancy and development projects, offering exposure to complex Business Central environments and multiple customer-facing initiatives.

Formación

• Experience with D365 Business Central / NAV and ERP support at 2nd or 3rd line.
• Strong troubleshooting and problem-solving skills.
• Experience with system enhancements and customer-facing projects.

Responsabilidades

• Act as escalation point for complex D365 Business Central / NAV issues.
• Perform advanced troubleshooting and root-cause analysis.
• Manage high-priority incidents and deliver long-term solutions.
• Support system enhancements, configuration changes and minor developments.
• Work directly with customers to gather requirements.
• Collaborate with developers and third-party suppliers.

Conocimientos

D365 Business Central

ERP Support

Troubleshooting

Customer-facing

Herramientas

Microsoft Dynamics NAV/Business Central

Descripción del empleo

Pearson Carter Limited is recruiting a 3rd Line D365 Business Central Support Consultant to join their team. You will be the go-to person for advanced BC issues, working closely with customers, developers and technical teams.

This role combines technical support with consultancy and development projects, offering exposure to complex Business Central environments and multiple customer-facing initiatives.