Senior Cybersecurity Incident Response Lead

Defense Information Systems Agency; Fort Meade (MD); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Defense Information Systems Agency in Fort Meade, MD seeks a senior technical analyst to resolve complex, high-priority customer IT problems and minimize operational interruptions that affect agency mission. The role supports the US Cyber Command and CES operations within the J6/C4 Enterprise Directorate.

You will lead rapid response teams during catastrophes to recover systems, safeguard files, and restore mobility services.

Qualifications

• Experience reviewing IT-related work for accuracy and consistency with standards.
• Experience maintaining relationships with customers and advising IT products and services to meet needs.
• Ability to brief mid-level management and IT staff on system status and operations.
• Skill in identifying alternatives to IT problems by gathering information from multiple sources.

Responsibilities

• Resolve complex, high-priority customer IT problems to minimize operational interruptions as a senior technical analyst.
• Lead rapid response teams during catastrophic events to recover systems and restore mobility services.
• Ensure strict application of information security policies during customer support and operations.
• Conduct proactive trend analyses to identify training gaps and deliver technical instruction on cybersecurity and support tech.
• Collaborate with officials, contractors, and vendors to implement technical findings and SOPs.

Skills

Attention to detail

Customer service

Oral communication

Problem solving

Job description

Defense Information Systems Agency in Fort Meade, MD seeks a senior technical analyst to resolve complex, high-priority customer IT problems and minimize operational interruptions that affect agency mission. The role supports the US Cyber Command and CES operations within the J6/C4 Enterprise Directorate.

You will lead rapid response teams during catastrophes to recover systems, safeguard files, and restore mobility services.