Senior CX Programs Lead — AI-Driven, Cross-Org Impact

1Password LLC; États-Unis; À distance; USD 120 000 - 180 000; Plein temps

Résumé du poste

1Password is seeking an experienced program leader to drive strategic customer experience programs in the United States. You will translate customer insight into actionable initiatives and partner with product, engineering, and services teams.

You will own 6+ years of program management, with AI-enabled tool experience, and you will demonstrate executive presence to influence partners across the organization.

Qualifications

• 6+ years in program management with AI-enabled tool experience.
• Strong executive presence and ability to influence partners.

Responsabilités

• Lead strategic CX programs, turning customer insight into action.
• Drive cross-functional initiatives across the customer lifecycle.

Connaissances

Program management

Executive presence

Cross-functional collaboration

Influence partners

AI tools experience

Outils

AI tools

Description du poste

1Password is seeking an experienced program leader to drive strategic customer experience programs in the United States. You will translate customer insight into actionable initiatives and partner with product, engineering, and services teams.

You will own 6+ years of program management, with AI-enabled tool experience, and you will demonstrate executive presence to influence partners across the organization.