Senior CX Consultant - Public Sector Transformation Leader

Aurigo Software Technologies; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Aurigo Software Technologies is hiring a Senior Consultant to lead customer engagements and drive value for public agency clients. In this role, you will work closely with project managers and customer success managers, ensuring successful Masterworks implementations.

The ideal candidate will have 8-10+ years of experience in functional consulting, strong communication skills, and a background in capital programs. Ability to travel for customer engagements is essential.

Qualifications

• 8-10+ years of experience in functional consulting or implementation roles.
• Demonstrated experience in enterprise software implementations.
• US-based with ability to travel 20-40% for onsite customer engagements.

Responsibilities

• Lead functional workstreams on Masterworks implementations across Plan, Build, and Maintain product lines.
• Participate in structured discovery sessions with customer stakeholders.
• Support change management planning and customer adoption.

Skills

Functional consulting instincts

Experience in public sector

Strong written and verbal communication

Experience running structured consulting sessions

Familiarity with capital program management

Working knowledge of AI tools

Education

Bachelor's degree in business, engineering, or construction management

Job description

Aurigo Software Technologies is hiring a Senior Consultant to lead customer engagements and drive value for public agency clients. In this role, you will work closely with project managers and customer success managers, ensuring successful Masterworks implementations.

The ideal candidate will have 8-10+ years of experience in functional consulting, strong communication skills, and a background in capital programs. Ability to travel for customer engagements is essential.