Senior Customer Tech Architect - Platform & Strategy

LogicMonitor; Boston (MA); Hybrid; USD 136,000 - 190,000; Full time

Benefits offered by this job

Comprehensive health, dental, and vision coverage

Unlimited vacation policy

401K with company matching

Job summary

LogicMonitor in Boston seeks a Senior Customer Technical Architect to empower global enterprises using its innovative platform. This role involves building strong relationships with customers, eliminating technical barriers, and providing expert guidance to ensure customer success managing critical IT infrastructure.

The ideal candidate has 3-8+ years of experience in a technical role, with proficiency in IT infrastructure and software development, especially in virtualization and DevOps. LogicMonitor offers a flexible hybrid work environment and is committed to employee satisfaction.

Qualifications

• 3-8+ years experience in a similar technical role.
• Significant experience in IT Infrastructure and/or software development.
• Proficiency in virtualization/cloud-native architectures and DevOps.

Responsibilities

• Act as the primary technical point of contact for customers.
• Collaborate with internal stakeholders to align LM technology solutions.
• Design scalable and robust technical solutions that meet customer requirements.

Skills

IT Infrastructure

Software Development

Cloud-Native Architectures

Linux Administration

Virtualization

Database Management

Scripting

Technical Writing

Communication Skills

Tools

VMWare

Docker

Apache

SQL

Job description

LogicMonitor in Boston seeks a Senior Customer Technical Architect to empower global enterprises using its innovative platform. This role involves building strong relationships with customers, eliminating technical barriers, and providing expert guidance to ensure customer success managing critical IT infrastructure.

The ideal candidate has 3-8+ years of experience in a technical role, with proficiency in IT infrastructure and software development, especially in virtualization and DevOps. LogicMonitor offers a flexible hybrid work environment and is committed to employee satisfaction.