Senior Customer Tech Architect — IT Infra & Cloud

LogicMonitor; Austin (TX); On-site; USD 136,000 - 190,000; Full time

Benefits offered by this job

Comprehensive health, dental, and vision coverage

Unlimited vacation policy

401K with company matching

Job summary

LogicMonitor is hiring a Senior Customer Technical Architect in Austin, TX to shape the future of IT infrastructure monitoring. This pivotal role involves empowering enterprises to maximize their platform's potential through expert guidance and technical support.

The ideal candidate should possess significant experience in IT infrastructure, cloud-native technologies, and have strong communication capabilities. Compensation ranges from $136,000 to $190,000 per year, complemented by comprehensive benefits.

Qualifications

• 0-15+ years experience required in a similar technical role.
• Significant experience in IT Infrastructure and/or software development.
• Willingness to travel for onsite training.

Responsibilities

• Act as the primary technical point of contact for customers.
• Design scalable technical solutions that meet customer requirements.
• Conduct product demonstrations and technical presentations.

Skills

Proficiency in virtualization/cloud-native architectures

Hands-on coding/scripting experience

Strong understanding of enterprise systems

Superior oral and written communication skills

Tools

VMWare

Hyper-V

Python

PowerShell

Job description

LogicMonitor is hiring a Senior Customer Technical Architect in Austin, TX to shape the future of IT infrastructure monitoring. This pivotal role involves empowering enterprises to maximize their platform's potential through expert guidance and technical support.

The ideal candidate should possess significant experience in IT infrastructure, cloud-native technologies, and have strong communication capabilities. Compensation ranges from $136,000 to $190,000 per year, complemented by comprehensive benefits.