Senior Customer Success Specialist — Drive CRM Wins & Growth

Entertainment Partners Inc; Sandy Springs (GA); On-site; USD 100,000 - 141,000; Full time

Benefits offered by this job

Mentorship

Benefits

Job summary

KKR is seeking a Customer Success Specialist in Georgia to drive revenue through strategic sales marketing initiatives. You will lead discovery calls, align sponsorships, and position KKR against competitors with clear value propositions.

Strong CRM fluency and experience presenting to senior leadership are essential. Based in Sandy Springs, this on-site role emphasizes mentorship, growth, and a practical, results-driven approach to customer success in a fast-moving environment.

Qualifications

• Senior fluency in SLA Management with First Call Resolution on your roadmap.
• Curiosity and a continuous drive to sharpen your sales marketing craft.
• Demonstrated comfort presenting to senior leadership.
• Fluency in CRM Software earned the hard way, not just from a tutorial.

Responsibilities

• Pitch, listen, adjust, and pitch again until the sales marketing deal lands.
• Run discovery calls that uncover budget without asking for it.
• Line up inclusive sponsorships that put KKR in front of buyers.
• Position KKR against competitors with clear, differentiated value props.
• Test three subject lines, kill two, scale the winner.

Skills

SLA Management

First Call Resolution

CRM Software

Discovery Calls

Tools

CRM Software

Job description

KKR is seeking a Customer Success Specialist in Georgia to drive revenue through strategic sales marketing initiatives. You will lead discovery calls, align sponsorships, and position KKR against competitors with clear value propositions.

Strong CRM fluency and experience presenting to senior leadership are essential. Based in Sandy Springs, this on-site role emphasizes mentorship, growth, and a practical, results-driven approach to customer success in a fast-moving environment.