Senior Customer Success & Revenue Leader (Equity)

NVIDIA Corporation; Princeton (NJ); On-site; USD 122,000 - 175,000; Full time

Benefits offered by this job

Equity participation

Mentorship from sales marketing leads

Job summary

NVIDIA Corporation in Princeton, NJ seeks a Senior Customer Service Representative to own a slice of the sales marketing mission from day one. The role features a salary range of $122,000 to $175,000, with equity participation and mentorship from accomplished sales marketing leaders.

From day one you will steer prospects from interest to invoice, apply a strong command of Kustomer, and contribute to the brand voice in every interaction. Expect rapid collaboration in a fast-moving environment.

Qualifications

• Storytelling instincts that turn data into a decision.
• Demonstrated Customer Retention expertise in a fast-moving sales marketing environment.
• The kind of listening that makes the other person feel heard.
• Demonstrated knack for making the clarity-seeking feel manageable.
• A point of view, held loosely and defended well.
• Values-led problem-solving that doesn't wait for permission.
• Clarity of thought that shows up in tidy documentation.

Responsibilities

• Steer NVIDIA prospects from interest to invoice without friction.
• Strong command of Kustomer, with 7 of demand-generation experience.
• Carry the brand voice into every cold call and every caption.
• Pull the people-first case study that closes a stalled Princeton deal.
• Sit in on demos and tighten the script after every loss.
• Sell the client-focused roadmap, not just today's feature set.
• Turn churned sales marketing logos into win-back targets with a plan.
• Brief the Senior Customer Service Representative team on what's working in this week's market.

Skills

Storytelling instincts

Customer Retention

Active listening

Clear documentation

Critical thinking

Point of view

Values-led problem-solving

Tools

Kustomer

Job description

NVIDIA Corporation in Princeton, NJ seeks a Senior Customer Service Representative to own a slice of the sales marketing mission from day one. The role features a salary range of $122,000 to $175,000, with equity participation and mentorship from accomplished sales marketing leaders.

From day one you will steer prospects from interest to invoice, apply a strong command of Kustomer, and contribute to the brand voice in every interaction. Expect rapid collaboration in a fast-moving environment.