Senior Customer Success Manager (Fully Remote)

Coder; United States; Remote; USD 70,000 - 110,000; Full time

Job summary

Coder is a leading platform for AI development infrastructure, offering self-hosted, agent-ready workspaces to enterprises. We seek a results-driven professional with 3+ years in SaaS sales or customer success to remove adoption barriers and drive renewals, forecasting, and health metrics.

Join a team that values transparency and equal opportunity, embraces AI tools, and makes human-led hiring decisions. This role is pivotal to expanding our customer base and ensuring successful AI-driven

Qualifications

• 3+ years in SaaS sales or customer success.
• Knowledge of cloud, DevOps, CI/CD, SDLC.
• Experience with Salesforce and CS platforms.

Responsibilities

• Remove adoption barriers and engage customers.
• Oversee renewals, forecasting, and health.

Skills

SaaS sales

Customer success

Cloud

DevOps

CI/CD

SDLC

Salesforce

CS platforms

Tools

Salesforce

CS platforms

Job description

• Remove adoption barriers and engage customers.
• Oversee renewals, forecasting, and health.

What we're looking for:

• 3+ years in SaaS sales or customer success.
• Knowledge of cloud, DevOps, CI/CD, SDLC.
• Experience with Salesforce and CS platforms.

About Coder:

• Leading platform for AI development infrastructure.
• Provides self-hosted, agent-ready workspaces.
• Embraces AI tools and equal opportunity.
• Transparent, consistent, and enjoyable.
• AI use permitted for take-home assessments.
• All hiring decisions made by humans.

Coder

Coder is the leading platform for AI development infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. As a startup, Coder provides self-hosted, agent-ready workspaces and values transparency, equal opportunity, and the use of AI tools.