Senior Customer Success Engineer, Industry Solutions

Hewlett Packard Enterprise; Spring (TX); On-site; USD 116,150 - 182,400; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long term/short term disability insurance

Employee assistance program

Flexible spending account

Life insurance

Generous time off policies

4-12 weeks fully paid parental leave

11 paid holidays

Flexible paid vacation and sick leave

Job summary

Hewlett Packard Enterprise is seeking a Customer Success Engineer in Spring, Texas, to lead engineering programs, ensuring proactive support for major Retail customers.

Applicants should have experience in project management, an engineering background, and excellent communication skills to manage customer relationships.

The role offers a competitive salary ranging from $116,150 to $182,400 with comprehensive benefits including paid parental leave and flexible vacation policies.

Qualifications

• Four-year or Graduate Degree or equivalent work experience.
• Typically has 7-10 years of work experience in engineering development.
• Strong understanding of project planning tools and software packages.

Responsibilities

• Manage and lead engineering programs involving multiple project teams.
• Oversee logistics and ensure compliance with safety practices.
• Communicate program progress to stakeholders and implement changes.

Skills

Agile Methodology

Automation

Change Management

Computer Science

Continuous Improvement Process

JIRA

Kanban Principles

Lean Manufacturing

Process Improvement

Project Management

Risk Management

Scrum (Software Development)

Education

Four-year or Graduate Degree in Computer Science, Engineering, Business Administration

Job description

Hewlett Packard Enterprise is seeking a Customer Success Engineer in Spring, Texas, to lead engineering programs, ensuring proactive support for major Retail customers.

Applicants should have experience in project management, an engineering background, and excellent communication skills to manage customer relationships.

The role offers a competitive salary ranging from $116,150 to $182,400 with comprehensive benefits including paid parental leave and flexible vacation policies.