Senior Customer Story & Marketing Operations

100 Salesforce, Inc.; Seattle (WA); Presencial; USD 94.000 - 142.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

401(k)

Descripción de la vacante

Salesforce seeks a Customer Marketing Senior Analyst to build and scale our enterprise customer proof pipeline within the Tableau community and Customer Advocacy remit. You’ll collaborate with Sales, Product Marketing, Campaigns, Web, Social, and Events to weave customer stories into webinars, decks, and digital channels.

Based in Seattle, you’ll own story operations, automate workflows, track pipeline success, and ensure assets are properly tagged for GTM discovery.

Formación

• 3–5+ years in customer marketing, product marketing, content operations, or marketing program management (B2B SaaS preferred)
• Build, manage, and optimize content intake, review, and approval workflows
• Understand GTM channels and story integration across webinars, digital campaigns, web/social, sales enablement, and flagship events
• Navigate complex, matrixed software organizations and stakeholder nuances (Legal, executives)
• Strong written and verbal communication skills, with the ability to lead meetings and drive followups

Responsabilidades

• Own Customer Story Operations: source, track, and publish enterprise customer proof stories across formats with product/industry focus
• Build and optimize intake, routing, and approval workflows for a high-velocity pipeline
• Collaborate with Sales, Product Marketing, Campaigns, Web, Social, and Events to integrate stories across channels
• Manage stakeholder alignment and approval cycles to keep assets on track
• Track and report pipeline success and ensure assets are tagged for GTM discovery
• Support growth initiatives by supplying verified customer stories for flagship programs

Conocimientos

Marketing & advocacy

Operations & workflows

GTM channels

Adaptable & solution‑oriented

Matrix navigation

Communication

Tableau

Excel

Herramientas

Tableau

Excel

Descripción del empleo

Salesforce seeks a Customer Marketing Senior Analyst to build and scale our enterprise customer proof pipeline within the Tableau community and Customer Advocacy remit. You’ll collaborate with Sales, Product Marketing, Campaigns, Web, Social, and Events to weave customer stories into webinars, decks, and digital channels.

Based in Seattle, you’ll own story operations, automate workflows, track pipeline success, and ensure assets are properly tagged for GTM discovery.