Senior Customer Solutions Engineer - API & Partner Growth

Google; Sunnyvale (CA); On-site; USD 152,000 - 221,000; Full time

Benefits offered by this job

Equity

Benefits

Job summary

Google in Sunnyvale, CA is seeking a Senior Customer Solutions Engineer to guide partner integrations and ensure robust SLAs. You will leverage extensive web tech experience to resolve complex issues for advertisers and partners.

The role spans collaborating with Product, Engineering, and Partner Operations to define features, enhance tooling, and scale operations across Google surfaces.

Qualifications

• Bachelor's degree in Engineering, Computer Science, or related field.
• 6 years of experience with client-side web tech (HTML/CSS/JS/HTTP).
• 6 years of coding in Java, C/C++, or Python.
• Experience troubleshooting issues for partners or customers.

Responsibilities

• Provide high-touch technical guidance and troubleshooting for partner integrations.
• Gather feedback to advocate for product enhancements and bug fixes.
• Define, prioritize, and launch new features with Product and Operations teams.
• Develop documentation and tools to streamline onboarding and scale operations.
• Analyze partner data to drive growth and optimize use of Google tech.

Skills

Java

C/C++

Python

HTML/CSS/JS

Education

Bachelor's degree in Engineering/CS

Master's degree in related field

Tools

HTML

CSS

JavaScript

SQL/NoSQL

Linux

Job description

Google in Sunnyvale, CA is seeking a Senior Customer Solutions Engineer to guide partner integrations and ensure robust SLAs. You will leverage extensive web tech experience to resolve complex issues for advertisers and partners.

The role spans collaborating with Product, Engineering, and Partner Operations to define features, enhance tooling, and scale operations across Google surfaces.