Senior Customer Solutions Architect (Mainframe & Cloud)

Hobbsnews; New York, Northern (NY, KY); Hybrid; USD 162,000 - 291,000; Full time

Job summary

Kyndryl is seeking a Customer Technical Solutioner to lead pre-sales engagements and craft tailored technical architecture for enterprise clients across the United States. This role partners with executives to align IT strategies with business goals and drive profitable outcomes.

Responsibilities include designing scalable solutions, modeling costs, and guiding deals from pre-sale through signature. Candidates should have deep mainframe experience and a strong client-facing presence.

Qualifications

• Extensive sales, pre-sales and solution design experience for mainframe environments (z/OS, zCloud).
• 5+ years in IT service management, IT sourcing or IT strategy.
• Knowledge of IT governance, operating models and IT financing models.

Responsibilities

• Lead end-to-end pre-sales with multi-month sales cycles across the US.
• Collaborate with account leaders during technology discussions with executives.
• Deliver technical presentations and translate value for clients.
• Define financial cost models and create SOWs for profitability.
• Support contract negotiations through signature.

Skills

Mainframe modernization

z/OS expertise

zCloud experience

IT service management

IT governance

Solution design

Pre-sales leadership

Client advisory

Cost modeling

Executive communication

Education

Bachelor's or Master's in CS/IT/Business

Tools

AWS

Azure

GCP

zCloud tooling

Job description

Kyndryl is seeking a Customer Technical Solutioner to lead pre-sales engagements and craft tailored technical architecture for enterprise clients across the United States. This role partners with executives to align IT strategies with business goals and drive profitable outcomes.

Responsibilities include designing scalable solutions, modeling costs, and guiding deals from pre-sale through signature. Candidates should have deep mainframe experience and a strong client-facing presence.