Senior Customer Service Specialist – Flexible Hours & Tuition

Tailored Brands, Inc.; Harvey (LA); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Competitive hourly rates

Flexible schedules

Tuition reimbursement

Employee discount

Ongoing discounts on Tailored Brands

Job summary

K&G Fashion Superstore in Harvey, LA, is seeking a Senior Customer Service Representative to deliver a world-class shopping experience. You will support management with register operations, cash handling, and daily store procedures while helping customers.

We value a customer-obsessed culture, a willingness to learn new programs, and the ability to work with associates across levels. Competitive hourly pay, flexible schedules, tuition reimbursement, employee discounts, and ongoing savings on

Qualifications

• Customer service mindset focused on delivering a world-class experience.
• Willingness to learn and adapt to new programs.
• Ability to work with associates at all levels and contribute to a positive work environment.

Responsibilities

• Assist management with register opening and closing procedures and cash handling, audits, and end-of-shift drawer counts.
• Follow standard operating procedures for purchases, returns, exchanges, store credits and discounts, and secure cash.
• Apply suggestive selling techniques when assisting customers and addressing inquiries.
• Assist with replenishing merchandise, store layout, housekeeping, floor stock, and fitting room areas.
• Maintain knowledge of product information, POS instructions, promotions, and advertisements.

Skills

Customer service

Cash handling

Team collaboration

Tools

POS system

Job description

K&G Fashion Superstore in Harvey, LA, is seeking a Senior Customer Service Representative to deliver a world-class shopping experience. You will support management with register operations, cash handling, and daily store procedures while helping customers.

We value a customer-obsessed culture, a willingness to learn new programs, and the ability to work with associates across levels. Competitive hourly pay, flexible schedules, tuition reimbursement, employee discounts, and ongoing savings on