Senior Customer Service Representative

Enterprise Products Partners; Scottsdale (AZ); On-site; USD 89,000 - 137,000; Full time

Benefits offered by this job

Equity

Learning stipends

Flexible culture

Job summary

Enterprise Products Partners in Scottsdale, AZ seeks a Senior Customer Service Representative to own SLA management, drive client relationships, and grow opportunities in the AZ region. You will lead outbound outreach, collaborate with product teams to position new offerings, and set weekly cadences to ensure accountability across the sales organization.

You will represent the company at trade shows, mentor teammates, and own post-sale follow-ups to turn clients into references, all within a

Qualifications

• Attention to detail and accuracy in outreach and data handling.
• Fluent outbound calling and ability to move conversations toward opportunities.
• Collaborates effectively with cross-functional teams to position offerings.

Responsibilities

• Plant Enterprise Products Partners in the sales marketing conversations buyers already trust.
• Collaborate with product teams to position new offerings in the Scottsdale region.
• Set the weekly cadence that keeps reps accountable.
• Identify and pursue new business opportunities throughout AZ.
• Represent Enterprise Products Partners at trade shows, conferences, and local networking events.
• Mine Delegation data for the mentorship-focused story that wins the room.
• Own the post-sale check-in that turns clients into references.

Skills

Outbound calling

Attention to detail

Collaboration

Growth mindset

Communication

Tools

Zendesk

Job description

If you've ever rebuilt a stalled pipeline from scratch, the Senior Customer Service Representative opening at Enterprise Products Partners will feel like home. What Enterprise Products Partners is really offering: $89,000 - $137,000 for 7 years of SLA Management, plus growth that does not stall at the door.

Key Responsibilities

• Plant Enterprise Products Partners in the sales marketing conversations buyers already trust
• Collaborate with product teams to position new offerings in the Scottsdale region
• Set the weekly cadence that keeps Enterprise Products Partners reps accountable
• Identify and pursue new business opportunities throughout AZ
• Represent Enterprise Products Partners at trade shows, conferences, and local networking events
• Mine Delegation data for the mentorship-focused story that wins the room
• Own the post-sale check-in that turns clients into references

What You'll Bring

• The kind of attention to detail that catches what spell-check misses
• Fluency in Outbound Calling earned the hard way, not just from a tutorial
• A collaborator who makes the senior review feel less like an exam
• Real proficiency with Zendesk, plus willingness to learn Outbound Calling fast
• A growth mindset and openness to constructive feedback
• A growth mindset that treats feedback as fuel, not threat

Enterprise Products Partners is a safety-first engineering shop in Scottsdale, AZ where Delegation and Zendesk are treated as the same discipline. We assume good intent first and ask clarifying questions second, which keeps the delightfully-weird days drama-free.

At Enterprise Products Partners, $89,000 - $137,000 comes with equity, learning stipends, and a flexible culture built around trust and growth.

Candidate outreach for this sales marketing opening is happening as we speak.