Senior Customer Service Representative

Nissan; Des Moines (IA); On-site; USD 72,000 - 99,000; Full time

Benefits offered by this job

Full benefits

Growth opportunities

Job summary

Nissan's Senior Customer Service Representative role in Des Moines, IA focuses on deep stakeholder management and customer feedback analysis. The position rewards 6+ years of experience with a six-figure range and full benefits.

You will own the end-to-end sales marketing process for key accounts, drive pipeline quality, and deliver measurable improvements in cost per lead. A strong market sense for Des Moines and meticulous attention to detail are essential to succeed.

Qualifications

• IA sensibility or genuine curiosity about this market
• At least 5 years building expertise within the sales marketing space
• 6+ years that left you with strong instincts and few illnesses
• Meticulous attention to detail across every deliverable
• The reliability that lets a manager stop checking in

Responsibilities

• Carry the booth conversation past small talk into next steps
• Carry the demo from screen-share to signature in one sitting
• Beat last quarter's $72,000 - $99,000 number without burning the pipeline
• Tune the ad creative until the sales marketing cost-per-lead drops
• Find the purpose-soaked hook that makes Des Moines, IA prospects lean in
• Hand marketing the field intel that sharpens next quarter's ads

Skills

IA market sense

5+ years sales marketing

6+ years experience

attention to detail

reliability

Job description

Most sales marketing teams chase volume, but Nissan's Senior Customer Service Representative role is built around the few accounts that move everything. This Senior Customer Service Representative opening rewards 6 years with more than $72,000 - $99,000 — it offers a real grip on the sales marketing direction at Nissan.

Key Responsibilities

• Carry the booth conversation past small talk into next steps
• Carry the demo from screen-share to signature in one sitting
• Beat last quarter's $72,000 - $99,000 number without burning the pipeline
• Tune the ad creative until the sales marketing cost-per-lead drops
• Find the purpose-soaked hook that makes Des Moines, IA prospects lean in
• Hand marketing the field intel that sharpens next quarter's ads

What You'll Bring

• An IA sensibility, or genuine curiosity about this market
• At least 5 years building expertise within the sales marketing space
• 6+ years that left you with strong instincts and few illnesses
• Meticulous attention to detail across every deliverable
• The reliability that lets a manager stop checking in

The oddball-friendly minds at Nissan have made Des Moines, IA an unlikely hub for serious Stakeholder Management and Customer Feedback Analysis work. Kindness and high standards live together comfortably on this experiment-friendly Des Moines team.

Think competitive $72,000 - $99,000, full benefits, a clear runway to grow your SLA Management, and the latitude to work the way you work best.

We just refreshed it, so the sales marketing role counts as live and hiring.