Senior Customer Service Representative

ExxonMobil; Corona (CA); Remote; USD 102,000 - 151,000; Full time

Job summary

ExxonMobil is seeking a Senior Customer Service Representative to own the Corona, CA territory. The role offers a $102,000 - $151,000 package with flexible remote options and a mentorship program to help you reach the next senior level.

You will cultivate referrals, manage partnerships, and lead trade shows and pop-ups across CA, while tracking pipeline performance and reporting weekly to leadership. This is a full-time position with opportunities to influence brand strategy and client outcomes.

Qualifications

• Public Speaking fundamentals and clear, confident communication across channels.
• Proven track record delivering results as a Senior Customer Service Representative.
• Strong verbal communication in email, calls, and in-person meetings.
• Data interpretation skills and translating findings into actionable recommendations.
• Senior mastery of Kustomer, validated by colleagues and employers.

Responsibilities

• Cultivate referral channels and strategic partnerships in Corona
• Monitor competitor pricing across California
• Lead trade shows and pop-ups throughout California
• Pitch, listen, and adjust deals to close sales marketing opportunities
• Track pipeline performance and report results to leadership weekly
• Walk the Corona, CA territory and know it well
• Build landing pages to turn curiosity into demo bookings

Skills

Public Speaking

Verbal Communication

Senior CSR experience

Data interpretation

Tools

Kustomer

Job description

ExxonMobil pairs a $102,000 - $151,000 package with real ownership for the Senior Customer Service Representative willing to carry a number and a brand in CA. What sets the offer apart is trust — $102,000 - $151,000 and full-time hours are nice, but the sales marketing ownership is the headline.

Key Responsibilities

• Cultivate referral channels and strategic partnerships in Corona
• Keep a finger on competitor pricing across CA
• Run point on trade shows and pop-ups throughout CA
• Pitch, listen, adjust, and pitch again until the sales marketing deal lands
• Track pipeline performance and report results to leadership each week
• Walk the Corona, CA territory and know it better than the map
• Build landing pages that turn Corona curiosity into demo bookings

What You'll Bring

• Public Speaking fundamentals plus the Verbal Communication polish clients notice
• Confident communicator across email, calls, and in-person meetings
• Proven track record delivering results as a Senior Customer Service Representative
• Senior mastery of Kustomer, validated by people who'd hire you again
• Comfort interpreting data and translating findings into clear recommendations

ExxonMobil has spent 7 years turning sales marketing headaches into routine wins for clients across Corona, CA. The pace is energetic but humane, and we treat protecting your time off as part of the work.

Secure $102,000 - $151,000, flexible remote options, equity, and a mentorship program designed to help you reach the next senior.

Make ExxonMobil your next answer when someone asks where you work, and