Senior Customer Manager

Chiquita; Fort Lauderdale (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior Customer Manager to drive key account success in the produce sector. This role involves collaborating with sales leadership to set ambitious targets for volume and revenue while ensuring quality specifications are met. The ideal candidate will have over six years of experience in the produce industry, bringing expertise in category management and client relationship building. You will engage with clients to provide training on product handling and manage cross-functional teams to support strategic initiatives. Join this dynamic team and make a significant impact in a thriving market!

Qualifications

• 6+ years of experience in the produce industry required.
• Bachelor's degree in Business Management, Marketing, or Finance preferred.

Responsibilities

• Present category management data to clients and develop pricing protocols.
• Lead cross-functional teams to support key strategic accounts.
• Develop accurate monthly volume and sales forecasts.

Skills

Category Management

Sales Forecasting

Client Relationship Management

Budgeting

Product Handling Training

Education

Bachelor's Degree in Business Management

Bachelor's Degree in Marketing

Bachelor's Degree in Finance

Job description

POSITION OVERVIEW : The Senior Customer Manager will collaborate closely with the Director of Sales to achieve objectives for key accounts, focusing on forecasting, budgeting, and ensuring quality specifications are met. They will be responsible for setting targets related to volume, revenue, market share, new business opportunities, new item distribution, and implementing corporate initiatives within assigned accounts and geographic areas. Additionally, they will engage with clients to provide training on product handling, cold chain management, inventory control, and other relevant areas, acting as a liaison between sales and operations.The Senior Customer Manager will foster and manage client relationships while working collaboratively across various departments to achieve shared objectives. DUTIES AND RESPONSIBILITIES :

• Present comprehensive category management data to clients.
• Contribute to the development of customer pricing protocols.
• Create and propose new business proposals, offering pricing recommendations.
• Lead cross-functional teams to support key strategic accounts.
• Develop accurate monthly volume and sales forecasts.
• Respond to requests for product information and develop tailored sales presentations.
• Coordinate the setup of new customers and products in internal systems.

JOB REQUIREMENTS :

• Bachelor's degree in Business Management, Marketing, Finance, or related field, or equivalent experience
• 6+ years of experience in the produce industry
• Highly preferred : Previous experience in produce and category management
• Ability to travel as needed

PHYSICAL ENVIRONMENT :

• Predominantly office-based work in a temperature-controlled environment
• Long periods of desk or computer terminal work
• Use of keyboards, telephones, and other office equipment
• Some physical activity may be required, such as stooping, bending, twisting, and reaching

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Senior Manager Customer • Ft. Lauderdale, FL