Senior Customer Insights Strategy Lead

Discount Tire; Phoenix (AZ); On-site; USD 80,000 - 100,000; Full time

Job summary

Discount Tire is seeking a Senior Customer Insights Strategist in Phoenix, AZ. The role involves analyzing customer data, developing segmentation strategies, and collaborating with teams to enhance customer experience. The ideal candidate will have over 5 years of experience in customer insights or analytics, strong analytical and communication skills, and proficiency in data analysis tools. Join us in shaping the future of customer engagement!

Qualifications

• 5+ years of experience in customer insights or analytics.
• Strong analytical and communication skills.
• Proficiency in data analysis tools and methodologies.

Responsibilities

• Analyze customer data to identify trends and insights.
• Develop and implement customer segmentation strategies.
• Collaborate with cross-functional teams to inform product development.
• Present findings to stakeholders and recommend actionable strategies.
• Lead customer research initiatives, including surveys and focus groups.

Skills

Data analysis

Customer segmentation

Analytical skills

Communication skills

Tools

Data analysis tools

Job description

Discount Tire is seeking a Senior Customer Insights Strategist in Phoenix, AZ. The role involves analyzing customer data, developing segmentation strategies, and collaborating with teams to enhance customer experience. The ideal candidate will have over 5 years of experience in customer insights or analytics, strong analytical and communication skills, and proficiency in data analysis tools. Join us in shaping the future of customer engagement!