Senior Customer Contracts Manager

Syneos Health; United States; On-site; USD 85,000 - 115,000; Full time

Job summary

Syneos Health is seeking a Customer Contract Manager to own and manage complex contracts and change orders, collaborating closely with Project Leads and Business Development to optimize contract execution and customer satisfaction.

The role emphasizes budgeting, revenue target attainment, and proactive risk management, with daily CRM/GDCM updates and mentoring support for Contract Analysts. Occasional travel may be required.

Qualifications

• Budgeting and finance knowledge.
• Contract management experience.
• Familiarity with CRM and Contract Management systems (GDCM).

Responsibilities

• Owns and manages complex contracts and change orders.
• Drives revenue targets and departmental goals.
• Maintains timely CRM and GDCM records daily.
• Coordinates with Project Managers and Customers to ensure timely contract execution.
• Mentors Contract Analysts and supports quality control.

Skills

Budgeting experience

Education

BA/BS degree in Business

Job description

Syneos Health is seeking a Customer Contract Manager to own and manage complex contracts and change orders, collaborating closely with Project Leads and Business Development to optimize contract execution and customer satisfaction.

The role emphasizes budgeting, revenue target attainment, and proactive risk management, with daily CRM/GDCM updates and mentoring support for Contract Analysts. Occasional travel may be required.