Senior Customer Care Specialist (Non-Driver) - Evenings

FedEx Corporation; Eatontown (NJ); On-site; USD 25,000 - 36,000; Full time

Job summary

FedEx Corporation in Eatontown, NJ is seeking a customer service associate to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and sell company services. The role is non-driving and includes performing administrative support for station operations.

Minimum education is a High School Diploma or GED. Candidates should be capable of lifting 50 lbs and maneuvering heavy packages with appropriate equipment or assistance.

Qualifications

• High school diploma or GED required.
• Ability to lift 50 lbs.
• Ability to maneuver packages above 50 lbs with equipment or assistance.
• Good human relations and communications skills.

Responsibilities

• Provides accurate information and assistance to customers, including inquiries, problem-resolution and selling of services.
• Performs administrative support functions necessary for efficient station operations.

Skills

Computer terminal operations

Lifting 50 lbs

Handling heavy packages

People skills

Education

High School Diploma/GED

Job description

FedEx Corporation in Eatontown, NJ is seeking a customer service associate to provide accurate information and assistance to customers, respond to inquiries, resolve problems, and sell company services. The role is non-driving and includes performing administrative support for station operations.

Minimum education is a High School Diploma or GED. Candidates should be capable of lifting 50 lbs and maneuvering heavy packages with appropriate equipment or assistance.