Senior CSR: Flexible Hours + Tuition Reimbursement

Tailored Brands, Inc.; Springdale, Northern (OH, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedules

Tuition reimbursement

Employee discounts

Competitive hourly rates

Job summary

K&G Fashion Superstore in Springdale, OH is seeking a Senior Customer Service Representative to elevate the shopper experience on the busy sales floor, providing attentive, friendly service and ensuring merchandise is presented appealingly.

You will support management with register opening/closing, cash handling, audits, returns, exchanges, and store policies, while offering product knowledge and helping customers select the right items.

Qualifications

• Customer-focused service approach with a world-class experience.
• Ability to learn and adapt to store programs and promotions.
• Strong interpersonal skills to consult with associates at all levels.

Responsibilities

• Assist with register opening and closing procedures and monitor cash handling.
• Perform audits, end-of-shift drawer counts, and ensure proper handling of purchases, returns, exchanges, and store credits.
• Apply suggestive selling techniques and respond to customer inquiries and needs.

Skills

Customer service

Communication

Teamwork

Job description

K&G Fashion Superstore in Springdale, OH is seeking a Senior Customer Service Representative to elevate the shopper experience on the busy sales floor, providing attentive, friendly service and ensuring merchandise is presented appealingly.

You will support management with register opening/closing, cash handling, audits, returns, exchanges, and store policies, while offering product knowledge and helping customers select the right items.