Senior CS Engineer: Real-Time Fraud Integrations (Remote)

Feedzai; Manila (UT); A distancia; USD 140.000 - 190.000; Jornada completa

Descripción de la vacante

Feedzai is seeking an Advanced Customer Success Engineer to deliver enterprise-grade software implementations, integrations, and optimization for our customers. You will read, write, and debug production-grade code while guiding technical teams and acting as a trusted advisor throughout the customer lifecycle.

You will design solutions, build integrations, troubleshoot complex issues, and lead deployments with cross-functional partners across Product Engineering and Customer Success.

Formación

• 7+ years of professional software engineering experience.
• Strong Java development skills with the ability to understand, customize, and debug complex applications.
• Strong SQL knowledge and database troubleshooting experience.
• Experience designing and implementing enterprise software integrations.
• Experience working with REST APIs, messaging platforms, asynchronous systems, and file-based integrations.
• Experience with cloud platforms (AWS preferred).
• Strong troubleshooting and root cause analysis skills in production environments.
• Experience analyzing Java application performance (thread dumps, heap analysis, JVM tuning).
• Solid understanding of distributed systems, software architecture, scalability, and performance.
• Excellent communication skills and the ability to work directly with customer engineering teams.
• Ability to balance hands-on technical work with customer-facing responsibilities.
• Experience in fraud prevention, financial services, or risk management platforms (nice to have).
• Experience with Kubernetes and containerized applications (nice to have).
• Experience with PostgreSQL and NoSQL databases (nice to have).

Responsabilidades

• Design and implement technical solutions that maximize the value of the Feedzai platform.
• Configure, customize, and extend customer solutions using Java, SQL, and platform configuration.
• Build and maintain integrations using REST APIs, messaging systems, event-driven architectures, and file processing.
• Troubleshoot complex production issues across application, database, infrastructure, and integration layers.
• Analyze and optimize application performance, scalability, and operational reliability.
• Lead technical activities during implementations, upgrades, migrations, and production go-lives.
• Support enterprise customers throughout the implementation and post-production lifecycle.
• Review solution designs and implementation approaches to ensure alignment with Feedzai best practices.
• Mentor other engineers and contribute to reusable implementation assets, documentation, and engineering standards.
• Collaborate with Product Engineering by providing feedback based on real customer implementations and operational experience.

Conocimientos

7+ years exp

Java development

SQL knowledge

REST APIs

Cloud platforms (AWS)

Troubleshooting

Communication

Kubernetes

PostgreSQL

NoSQL databases

Herramientas

Kubernetes

PostgreSQL

NoSQL databases

Descripción del empleo

Feedzai is seeking an Advanced Customer Success Engineer to deliver enterprise-grade software implementations, integrations, and optimization for our customers. You will read, write, and debug production-grade code while guiding technical teams and acting as a trusted advisor throughout the customer lifecycle.

You will design solutions, build integrations, troubleshoot complex issues, and lead deployments with cross-functional partners across Product Engineering and Customer Success.