Senior Cross-Functional Program Manager (Remote)

BCforward; United States; Remote; USD 81,000 - 85,000; Full time

Job summary

BCforward is seeking a Program Manager IV to join our Incentive Program GTM team. The ideal candidate will have strong experience in leading large, cross-functional programs end to end and a proven ability to drive delivery through influence, integrate multi-team workstreams, and land complex launches on time.

The role requires coordinating with engineering, data science, product, operations, sales, partnerships, compliance, marketing, and legal across time zones to activate programs and report

Qualifications

• Proven experience managing complex, multi-team programs from inception through activation.
• Demonstrated ability to drive results and influence without direct authority.
• Excellent written and verbal communication, with strong organizational, prioritization, and problem-solving skills.
• Strong operational background bringing teams and functions together to improve efficiency.
• Experience partnering with cross-functional teams across multiple time zones and regions.
• Attention to detail and strong interpersonal skills.
• Proficiency with productivity tools such as Excel, PowerPoint, and Word.
• 8 years of project or program management experience, including ownership of multi-team timelines and dependencies outside your reporting line.
• Experience integrating deliverables across engineering and operations, translating requirements across functions.
• Fluency with AI tools for drafting, summarizing, analysis, and accelerating delivery work with appropriate verification.
• Experience in a partner-facing or agency-facing program context.

Responsibilities

• Own and drive key program milestones end to end, partnering with cross-functional stakeholders to keep deliverables and launches on track.
• Build and maintain working relationships across engineering, data science, data engineering, product, operations, sales, partnerships, compliance, marketing, and legal.
• Develop internal and external communications, reports, and collateral required for successful program activation.
• Serve as the operational backbone for activation, owning meeting cadences, process design, and documentation.
• Use data to produce progress reporting, status updates, and executive readouts.
• Manage inbound from internal stakeholders, triaging questions and escalations to resolution.
• Own cross-team timelines, hold the critical path, surface slippage early, and drive re-sequencing when dependencies move.
• Own delivery integration across multiple teams, reconcile interfaces and assumptions, and close unowned gaps.
• Hold stakeholder alignment at the project level and drive decisions to closure with minimal supervision.
• Advance near-term initiatives including shifting incentive allocation toward real-time, data-driven models and enabling self-service partner workflows.

Skills

Program management

Cross-functional leadership

Communication

Time management

Influence without authority

AI tools awareness

Tools

Excel

PowerPoint

Word

Job description

BCforward is seeking a Program Manager IV to join our Incentive Program GTM team. The ideal candidate will have strong experience in leading large, cross-functional programs end to end and a proven ability to drive delivery through influence, integrate multi-team workstreams, and land complex launches on time.

The role requires coordinating with engineering, data science, product, operations, sales, partnerships, compliance, marketing, and legal across time zones to activate programs and report