Senior CRM & Speaker Bureau Analyst Life Sciences (Remote)

IQVIA; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

IQVIA in the United States is seeking a Senior CRM Business Analyst (Life Sciences) to drive business analysis, consulting, and solution design across CRM platforms.

You will work with clients to understand needs, lead workshops, and support implementations on Veeva, Salesforce, OCE, and Speaker Bureau apps, delivering industry best practices.

The role requires experienced professionals who can advise through the lifecycle with strong communication and stakeholder management.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Extensive experience as a Business Analyst, Functional Consultant, or Solution Consultant.
• Strong client-facing consulting experience with pharmaceutical or life sciences organizations.
• Experience leading workshops and translating business needs into functional solutions.

Responsibilities

• Lead client workshops, discovery sessions, and business process discussions.
• Act as a trusted advisor during CRM and Speaker Bureau implementations.
• Analyze business challenges and recommend industry best practices and solution approaches.
• Gather, document, and validate business and functional requirements.
• Translate business needs into functional specifications for technical teams.
• Support solution design, configuration discussions, testing, and deployment activities.
• Partner closely with clients throughout implementation projects to ensure successful adoption.
• Facilitate stakeholder meetings and executive-level discussions.
• Support User Acceptance Testing (UAT), issue resolution, and change management activities.
• Collaborate with cross-functional teams across delivery, product, and technology organizations.

Skills

Workshop facilitation

Stakeholder management

Client-facing consulting

Business analysis

Communication

Education

Bachelor's degree or equivalent

Tools

Veeva CRM

Salesforce

OCE

Speaker Bureau applications

Job description

IQVIA in the United States is seeking a Senior CRM Business Analyst (Life Sciences) to drive business analysis, consulting, and solution design across CRM platforms.

You will work with clients to understand needs, lead workshops, and support implementations on Veeva, Salesforce, OCE, and Speaker Bureau apps, delivering industry best practices.

The role requires experienced professionals who can advise through the lifecycle with strong communication and stakeholder management.