Senior CRM & Sales Technology Analyst

Laudio; Leawood (KS); Hybrid; USD 90,000 - 129,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Company paid life Insurance

401(k) with company match

Paid time off and parental leave

Employee assistance program

Headspace and Airvet wellness programs

Charitable matching program

Job summary

Ascend Learning, LLC seeks a Sr. Sales Technology Analyst to optimize and evolve its CRM and sales tech ecosystem. You will partner with Sales, Sales Ops, and cross-functional teams to translate business needs into technology solutions, drive governance and best practices, and support adoption across the organization.

This hybrid role can be based from Leawood, KS or Burlington, MA with remote work considered within the United States. Travel up to 10% is expected.

Qualifications

• 3+ years experience implementing UI best practices.
• Microsoft D365 certifications or equivalent experience.
• Strong team player with a collaborative approach to problem-solving.
• Excellent communication skills, both written and verbal.
• Proficient in virtual collaboration, leading meetings and sessions.
• Highly organized with proven planning and execution abilities.
• Travel requirement 10%.

Responsibilities

• Lead strategy, design, and implementation of enterprise CRM initiatives with governance and best practices.
• Govern and optimize CRM processes, data quality, and reporting capabilities.
• Collaborate with Sales and cross-functional partners to identify business needs.
• Evaluate enhancements including automation and AI-enabled capabilities.
• Serve as liaison between business and technical teams through discovery and delivery.
• Coordinate release readiness, user communications, training, and adoption.
• Mentor Sales Technology Analysts and promote a One Ascend approach.

Skills

UI best practices

Team player

Excellent communication

Virtual collaboration

Organized

Travel ready

Tools

Microsoft D365

Job description

Ascend Learning, LLC seeks a Sr. Sales Technology Analyst to optimize and evolve its CRM and sales tech ecosystem. You will partner with Sales, Sales Ops, and cross-functional teams to translate business needs into technology solutions, drive governance and best practices, and support adoption across the organization.

This hybrid role can be based from Leawood, KS or Burlington, MA with remote work considered within the United States. Travel up to 10% is expected.