Senior CRM Engineer — Dynamics 365 & AI for Health Plans

SCAN; Long Beach (CA); On-site; USD 106,200 - 182,983; Full time

Benefits offered by this job

Annual employee bonus program

Robust Wellness Program

Generous paid-time-off (PTO)

401(k) Retirement Saving Plan with employer match

Tuition reimbursement

Job summary

A nonprofit health organization based in California is looking for a Senior Software Engineer to spearhead the design and development of scalable CRM solutions, particularly using Microsoft Dynamics 365. The role requires in-depth knowledge of AI and ML technologies to optimize health plan operations while ensuring compliance with industry standards like HIPAA. Candidates should have significant experience in software development, particularly in dynamic and complex healthcare environments, fostering cross-functional collaboration to meet evolving needs.

Qualifications

• 5+ years of related experience working with GPT models and other NLP technologies.
• Experience with cloud platforms, especially Microsoft Azure, for at least 2 years.
• Technical expertise in Dynamics 365 CRM, C#, .NET, Power Platform, and API-based architectures.

Responsibilities

• Design and implement Microsoft Dynamics 365 CRM solutions for Health Plan payer environments.
• Architect API integrations between CRM systems and enterprise applications.
• Lead system migrations and advancements incorporating AI/ML solutions.

Skills

C#

.NET

Microsoft Dynamics 365

API integration

AI/ML technologies

Problem solving

Analytical thinking

Education

Bachelor’s Degree

Tools

Azure Integration Services

Power Platform

Azure AI

Job description

A nonprofit health organization based in California is looking for a Senior Software Engineer to spearhead the design and development of scalable CRM solutions, particularly using Microsoft Dynamics 365. The role requires in-depth knowledge of AI and ML technologies to optimize health plan operations while ensuring compliance with industry standards like HIPAA. Candidates should have significant experience in software development, particularly in dynamic and complex healthcare environments, fostering cross-functional collaboration to meet evolving needs.