Senior CRM & Business Applications Lead

San Francisco Travel Association; San Francisco (CA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Generous vacation policy

Pension contribution

Cell phone credit

Monthly commuter allowance

Job summary

A dynamic travel organization based in San Francisco is seeking a Sr. Manager for CRM & Business Applications. This role focuses on managing CRM systems, ensuring data accuracy, and collaborating across departments to enhance operations. Candidates should possess a Bachelor's degree, 5+ years of CRM experience, and strong project management skills. The position allows for a flexible work environment with a competitive salary and benefits, contributing to the city's economic development.

Qualifications

• 5+ years of progressive experience in CRM administration or related roles.
• Proven experience administering Salesforce, including configuration and user management.
• Excellent communication skills with the ability to maintain confidentiality.

Responsibilities

• Manage CRM administration and business analysis initiatives.
• Ensure CRM systems drive value for clients and staff.
• Coordinate with vendors and stakeholders for system enhancements.

Skills

Salesforce administration

Data analysis skills

Project management

Interpersonal skills

Problem-solving

Education

Bachelor's degree in Information Systems or related field

Tools

Excel

SQL

Tableau

Job description

A dynamic travel organization based in San Francisco is seeking a Sr. Manager for CRM & Business Applications. This role focuses on managing CRM systems, ensuring data accuracy, and collaborating across departments to enhance operations. Candidates should possess a Bachelor's degree, 5+ years of CRM experience, and strong project management skills. The position allows for a flexible work environment with a competitive salary and benefits, contributing to the city's economic development.