CRM Solutions Architect & Data Insights

National Basketball Association (NBA); Indianapolis (IN); On-site; USD 65,000 - 80,000; Full time

Job summary

A leading sports organization is seeking a CRM Solution Specialist to manage CRM solutions for fan engagement. Responsibilities include integrating data for unified profiles and optimizing strategies to track performance indicators. Candidates should have a minimum of three years of experience in Salesforce/CRM administration and possess strong analytical skills. This role requires knowledge of platform integrations and the ability to communicate effectively with internal stakeholders. Join this dynamic team to make a significant impact on fan relationships and business outcomes.

Qualifications

• Minimum of three years of Salesforce/CRM administrator experience required.
• Knowledge of platform integrations and data analysis required.
• Interest in emerging platforms and technologies necessary.

Responsibilities

• Design, implement, and maintain CRM solutions.
• Analyze CRM data to recommend efficiency improvements.
• Integrate data from multiple sources for unified customer profiles.

Skills

Salesforce/CRM administration

Data analysis via reports and dashboards

Platform integrations

Business analytics

Education

Bachelor’s degree in a related field

Tools

Salesforce

Flow Builder

Job description

A leading sports organization is seeking a CRM Solution Specialist to manage CRM solutions for fan engagement. Responsibilities include integrating data for unified profiles and optimizing strategies to track performance indicators. Candidates should have a minimum of three years of experience in Salesforce/CRM administration and possess strong analytical skills. This role requires knowledge of platform integrations and the ability to communicate effectively with internal stakeholders. Join this dynamic team to make a significant impact on fan relationships and business outcomes.