Senior Critical Logistics Lead: AOG & Time-Sensitive

Expeditors International; Florida; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid vacation

Health plan

Life Insurance

401(k)

Employee stock purchase

Training program

Job summary

Expeditors International in Doral, FL seeks a highly organized Critical Logistics Services Lead Coordinator to manage time-critical shipments, including AOG and healthcare deliveries. You will own the end-to-end process, partner with cross-functional teams, and provide proactive customer updates during critical events.

Ideal candidates have 3–5 years in critical logistics, strong communication, and ability to operate in fast-paced environments with 24/7 coverage requirements.

Qualifications

• Bachelor’s degree in Business, Supply Chain, Logistics, Aviation, or related field.
• 3–5 years in critical logistics or time-sensitive shipments, including AOG.
• Ability to manage end-to-end shipment execution under pressure.

Responsibilities

• Lead end-to-end CLS shipments (AOG and time-sensitive) from initiation to delivery.
• Serve as primary contact for customers during critical events with proactive updates.
• Drive rapid decisions and contingency plans to minimize delays.
• Coordinate with operations, warehouse, transport, pricing, and external partners.
• Ensure compliance with CLS standards, chain of custody, and regulatory guidelines.
• Identify risks early and escalate for service recovery when needed.
• Analyse performance metrics to drive process improvement and KPI tracking.
• Maintain documentation of milestones, communications, and escalations.

Skills

AOG experience

Time-sensitive ops

Strong communication

Microsoft Office

TMS experience

Education

Bachelor's in Business or related

Tools

Logistics software

Real-time tracking

Job description

Expeditors International in Doral, FL seeks a highly organized Critical Logistics Services Lead Coordinator to manage time-critical shipments, including AOG and healthcare deliveries. You will own the end-to-end process, partner with cross-functional teams, and provide proactive customer updates during critical events.

Ideal candidates have 3–5 years in critical logistics, strong communication, and ability to operate in fast-paced environments with 24/7 coverage requirements.