Critical Logistics Services Coordinator

Expeditors; Florida; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid vacation

Health plan

Life insurance

401(k)

Employee stock purchase plan

Job summary

Expeditors in Florida seeks a logistics professional to ensure timely movement of freight and accurate data entry within the CLS Department, while delivering exceptional customer service.

You will coordinate international shipments, track exports and imports, and communicate with customers and overseas offices to meet KPI standards and regulatory requirements.

Qualifications

• Availability for rotating/scheduled afterhours, overnight and weekend shift
• Effective interpersonal skills with clear communication
• Pro-active, organized, detail oriented with sense of urgency
• Strong computer skills (Excel, Word, PowerPoint)
• Professional efficiency in English; knowledge of Spanish and Portuguese is a plus
• Ability to lift boxes up to 50 lbs and operate a forklift

Responsibilities

• Ensure timely and accurate freight movement and information flow within CLS Department
• Enter data accurately into the operational system and process AWBs/BLs
• Track and trace export/import files and reporting
• Maintain timely client and service-provider billing
• Coordinate with customers and overseas offices for shipments and KPI targets
• Support warehouse duties including cargo handling and labeling

Skills

Interpersonal skills

Shift flexibility

Organizational skills

Attention to detail

English language

Spanish language

Portuguese language

Tools

Excel

Word

PowerPoint

Forklift operation

Job description

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us

Job Description

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the CLS Department

Major Duties And Responsibilities

• Ensure smooth and timely freight process flow within required time expectations – focus on time critical cargo shipments.
• Ensure accurate and timely data entry into our operational system - process AWBs and BLs.
• Track and Trace Export and Import files and reporting.
• Use operational workflows on daily basis.
• Ensure arrival notices are communicated in timely manner to customer and overseas offices.
• Ensure accurate and timely client and Service Providers billing.
• Interact with our customers in arranging their international shipments, meeting customer service standards.
• Contribute to maintaining good relationships with suppliers (Airline carriers, trucking companies and others involved)
• Meet compliance at all times with internal and external regulations in accordance with government regulations - complete EEIs.
• Understand department process flow, looking for best practices to improve operational efficiency and productivity.
• Ensure all customers standard operating procedures are in place and updated.
• Meet KPI standards in accordance with the Company's procedure.
• Overseas communications, timely responses to emails and phone requests (internal and external)
• Perform basic warehouse functions including but not limited to manual or machine operated cargo handling, labeling and loading/off-loading.

Reporting Structure

• CLS/AOG Lead, Supervisor and Manager

Qualifications

• Availability for rotating/scheduled afterhours, overnight and weekend shift
• 1 year plus related experience and/or training with specific focus on AOG and airspace industry.
• Understanding of air documentation process and air shipments flow
• Experience in international and domestic (air and ground) routing and dispatching.
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Pro-active, strong organizational skills and detail oriented with sense of urgency.
• Good computer skills (Excel, Word, PowerPoint) and general capacity to operate computer equipment.
• Professional efficiency in English, knowledge of Spanish and Portuguese, other languages is a plus.
• Ability to lift boxes up to 50 LBS and capacity to operate a forklift and other warehouse equipment.

Additional Information

Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.