Senior Crisis Intervention Specialist

Racine, County of (WI); Racine (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Racine County's Human Services Department seeks a Crisis Worker to be the first point of contact for individuals in emotional crisis, providing face-to-face, telephone, and mobile crisis intervention, counseling, assessment, and referrals to community resources.

You will work with children, adolescents, adults, and families in office or community settings, collaborate with the Crisis Supervisor, and document care and referrals in accordance with DHS 34 and Medicaid standards.

Qualifications

• Master's degree in social work, counseling, or a related field.
• Ability to obtain a certified advanced practice social worker or licensed professional counselor – in training license preferred.
• Strong communication and crisis intervention skills.

Responsibilities

• Provide telephone, mobile, walk-in crisis intervention to children, adolescents, adults, and families.
• Interview clients in various settings to identify mental health and substance use concerns and plan needed services.
• Gather data from interviews and records to verify conditions and past treatment.
• Answer the 24-hour crisis hotline during work hours and connect callers to services.
• Develop safety plans and crisis plans using community resources.
• Coordinate with the Crisis Supervisor and other agencies to ensure appropriate crisis resolution.
• Complete medical records and billing documentation accurately.

Skills

Proficient with computers

Education

Master's degree in Social Work or Counseling

Job description

Racine County's Human Services Department seeks a Crisis Worker to be the first point of contact for individuals in emotional crisis, providing face-to-face, telephone, and mobile crisis intervention, counseling, assessment, and referrals to community resources.

You will work with children, adolescents, adults, and families in office or community settings, collaborate with the Crisis Supervisor, and document care and referrals in accordance with DHS 34 and Medicaid standards.