Crisis Intervention Specialist- Part-Time Weekends- 7am-3:30pm

FDLC; Fond du Lac (WI); On-site; USD 28,000 - 39,000; Part time

Job summary

Fond du Lac County Human Services seeks a part-time crisis intervention specialist to respond to crisis calls and assess needs of individuals and families in the community. You will interview clients, develop safety plans, and coordinate referrals to appropriate services, including crisis therapy when indicated.

The role involves collaboration with law enforcement, schools, and other agencies, maintaining accurate records, and providing timely information for supervision and case planning.

Qualifications

• Bachelor’s degree in social work, psychology, or related field.
• Exceptional telephone and communication skills are essential when working with the public.
• Ability to think critically and problem-solve while completing assessments and developing safety plans.
• Basic computer skills required for documentation.
• Knowledge of community resources, mental illness, emotional disorders, alcohol/drug abuse, and risk assessment related to dangers to self or others, suicide, or homicide.
• Ability to work effectively with a treatment team and communicate effectively orally and in writing.
• Ability to complete orientation training within six months of hire.
• Able to fulfill physical, sensory, and cognitive demands.

Responsibilities

• Receives crisis calls for Fond du Lac County Human Services crisis intervention program.
• Interviews clients and families to obtain mental health and/or substance use information and assesses needs.
• Develops crisis plans utilizing strengths of the individual/family and available resources.
• Assesses appropriate level of care and arranges referrals.
• Provides direct telephone and mobile crisis intervention services to children, adolescents, adults, and families.
• Collaborates with law enforcement, other County Departments, schools, and community resources for crisis resolution and referrals.
• Maintains timely and pertinent information and participates in supervision, staffings, and case planning meetings.
• Completes health care/medical and financial record documentation and coordinates with staff.
• Performs other duties as assigned, including responding to emergencies.

Skills

Phone communication

Critical thinking

Problem solving

Documentation

Community resources knowledge

Mental health knowledge

Substance abuse knowledge

Team collaboration

Education

Bachelor's degree in social work

Bachelor's degree in psychology

Bachelor's degree in related field

Job description

Job Description

Receives crisis calls for Fond du Lac County Human Services crisis intervention program. Interviews clients and families to obtain mental health and/or substance use information and assesses the needs of the individual and family.Assessments may be completed by telephone or in person in the community, at the individual's residence, hospital, jail, school, or at the crisis office location. Appropriately, credentialed staff may provide crisis therapy and therapy case management when indicated.

Provides direct telephone and mobile crisis intervention services to children, adolescents, adults, and families in the community.

Develops crisis plans utilizing the strengths of the individual/family and available community resources to resolve the immediate crisis and facilitates follow-up interventions.

Determines appropriate level of care needs during the crisis and arranges referrals. Represents the Human Services Department for approval of WI Stats., Ch. 51 emergency detentions and inpatient funding when indicated.

Performs duties of Adult Protective Services worker as prescribed under WI Stats., Ch. 55.043

Works collaboratively with law enforcement, families, other County Departments, schools, continuum of acute care services providers, and other community resources to coordinate appropriate crisis resolution and referral.

Communicates pertinent information on a timely basis and participates in clinical supervision case reviews, staffings, and/or case planning meetings.

Participates in Department development to ensure quality and effective programming.

Completes all necessary health care/medical and financial record documentation required to maintain complete medical and financial billing records. Completes appropriate and timely medical record documentation, which may include assessments, follow-up contacts, crisis plans, administrative, demographic, insurance, and financial information. Coordinates this information with the appropriate staff.

Performs other duties as assigned, including responding to an emergency event.

Reports/Records:

• Write and maintain progress notes related to a consumer's treatment/recovery plan and assessments and that contribute to an overall understanding of the individual's ongoing level and quality of functioning.
• Provide testimony, written/oral reports, and perform any other court-related duties as assigned
• Ensure security and confidentiality of all consumer/treatment records.
• Determine and review any potential reimbursement by third-party payers when applicable. Follow Wisconsin Medicaid's medical record documentation requirements and covered services as they apply. Bill all allowable services and submit billing as directed
• Maintain efficient, timely and accurate completion of required records, reports, and other necessary paperwork within specified timeframes according to rules, regulations and agency policy.
• Ensure compliance with Program Participation System (PPS) and other State or Agency systems for data collection.

Training and Experience:
A Bachelor’s degree in social work, psychology, or related field.

Desirable Knowledge and Abilities:
Exceptional telephone and communication skills are essential when working with the public. Ability to think critically and problem-solve while completing assessments and developing safety plans with consumers. Basic computer skills required for documentation. Knowledge of community resources, mental illness, emotional disorders, alcohol/drug abuse, and risk assessment related to dangers to self or others, suicide, or homicide. Knowledge of State, Federal and local laws, rules and regulations affecting the Acute Care Services program, Adult Protective Services, Child Protective Services and Juvenile Intake Services. Ability to work effectively with a treatment team, communicate effectively orally and in writing, and interacts with the public in a professional manner. Ability to complete paperwork responsibilities in a timely fashion.Ability to complete orientation training within six months of hire. Able to fulfill physical demands of job, sensory demands (seeing and hearing), and cognitive demands (concentration, conceptualization, memorization).

Job Info

• Job Identification 279
• Degree Level Bachelor's Degree
• Job Schedule Part time