Senior Crisis & ANCHOR Case Manager

Tri Valley, Inc.; Merino Village (MA); On-site; USD 55,000 - 72,000; Full time

Job summary

Tri Valley, Inc. is seeking an ANCHOR/Crisis Worker to provide casework for older adults enrolled in ANCHOR and Crisis programs. The role involves conducting assessments, setting client goals, and performing monthly home visits and regular outreach to clients and families.

The position requires strong documentation in SAMS and WORD, collaboration with SHC and CSI, and adherence to confidentiality and program standards to support client progress.

Qualifications

• Bachelor's degree in Social Work, Human Services, or related field.
• Regular and reliable attendance.
• Organizational and time management skills.
• Written communication skills.
• Demonstrated analysis and problem-solving skills.

Responsibilities

• Receives ANCHOR/Crisis referrals on appropriate cases requiring intensive and extensive casework.
• Completes a minimum of one home visit and two phone calls per month for all ANCHOR clients, and at least one form of contact per month for all Crisis clients.
• Attends the monthly Share Cases Meeting with SHC and CSI departments to review current caseloads and potential clients for the programs.
• Conducts an assessment of each client referred and establishes appropriate goals.
• Maintains records regarding the case, including physio-psycho-social characteristics and disposition of goals.
• Utilizes community professionals to support the development of case plans for clients in Crisis and facilitate progress toward established goals for clients in ANCHOR.
• Provides consultation service to other agency staff when appropriate.
• Documents Crisis casework in WORD, and ANCHOR casework in SAMS to include Journal notes, A&Rs, Service Deliveries, and Care Enrollments.
• Prepares appropriate statistics and reports to document program activities.
• Performs miscellaneous duties and assignments as directed by immediate supervisor.
• Maintains work area in a neat and professional manner.

Skills

Communication skills

Organizational skills

Time management

Problem-solving

Confidentiality

Teamwork

Independent work

Computer literacy

Education

BSW degree

Job description

Tri Valley, Inc. is seeking an ANCHOR/Crisis Worker to provide casework for older adults enrolled in ANCHOR and Crisis programs. The role involves conducting assessments, setting client goals, and performing monthly home visits and regular outreach to clients and families.

The position requires strong documentation in SAMS and WORD, collaboration with SHC and CSI, and adherence to confidentiality and program standards to support client progress.