ANCHOR/Crisis Worker

Tri-Valley, Inc.; Merino Village (MA); Presencial; USD 55.000 - 72.000; Jornada completa

Descripción de la vacante

Tri Valley, Inc. is seeking an ANCHOR/Crisis Worker to provide casework for older adults enrolled in ANCHOR and Crisis programs. The role involves conducting assessments, setting client goals, and performing monthly home visits and regular outreach to clients and families.

The position requires strong documentation in SAMS and WORD, collaboration with SHC and CSI, and adherence to confidentiality and program standards to support client progress.

Formación

• Bachelor's degree in Social Work, Human Services, or related field.
• Regular and reliable attendance.
• Organizational and time management skills.
• Written communication skills.
• Demonstrated analysis and problem-solving skills.

Responsabilidades

• Receives ANCHOR/Crisis referrals on appropriate cases requiring intensive and extensive casework.
• Completes a minimum of one home visit and two phone calls per month for all ANCHOR clients, and at least one form of contact per month for all Crisis clients.
• Attends the monthly Share Cases Meeting with SHC and CSI departments to review current caseloads and potential clients for the programs.
• Conducts an assessment of each client referred and establishes appropriate goals.
• Maintains records regarding the case, including physio-psycho-social characteristics and disposition of goals.
• Utilizes community professionals to support the development of case plans for clients in Crisis and facilitate progress toward established goals for clients in ANCHOR.
• Provides consultation service to other agency staff when appropriate.
• Documents Crisis casework in WORD, and ANCHOR casework in SAMS to include Journal notes, A&Rs, Service Deliveries, and Care Enrollments.
• Prepares appropriate statistics and reports to document program activities.
• Performs miscellaneous duties and assignments as directed by immediate supervisor.
• Maintains work area in a neat and professional manner.

Conocimientos

Communication skills

Organizational skills

Time management

Problem-solving

Confidentiality

Teamwork

Independent work

Computer literacy

Educación

BSW degree

Descripción del empleo

The ANCHOR/Crisis Worker supports older adults eligible for the ANCHOR and Crisis programs, including casework for the ANCHOR/Crisis clients.

Responsibilities:

• Receives ANCHOR/Crisisreferrals on appropriate cases requiring intensive and extensive casework.
• Completes a minimum of one home visit and two phone calls per month for all ANCHOR clients, and at least one form of contact per month for all Crisis clients.
• Attends the monthly Share Cases Meeting with SHC and CSI departments to review current caseloads and potential clients for the programs.
• Conducts an assessment of each client referred and establishes appropriate goals.
• Maintains records regarding the case, including physio-psycho-social characteristics and disposition of goals.
• Utilizes community professionals to support the development of case plans for clients in Crisis and facilitate progress toward established goals for clients in ANCHOR.
• Provides consultation service to other agency staff when appropriate.
• Documents Crisis casework in WORD, and ANCHOR casework in SAMS to include Journal notes, A&Rs, Service Deliveries, and Care Enrollments.
• Prepares appropriate statistics and reports to document program activities.
• Performs miscellaneous duties and assignments as directed by immediate supervisor.
• Maintains work area in a neat and professional manner.

Essential Functions/Qualifications:

• Bachelor's degree in Social Work, Human Services, or a related field.
• Regular and reliable attendance.
• Organizational and time management skills.
• Communication Skills with employees, consumers, physicians, family members, providers (telephone, email or in person, as needed).
• Knowledge of home and community-based service systems and how to access and arrange services.
• Knowledge of MassHealth programs.
• Knowledge of public benefits.
• Written communication skills.
• Demonstrated analysis and problem-solving skills.
• Meet deadlines in a timely fashion.
• Knowledge of housing and disability laws and regulations.
• Able to develop and maintain positive effective relationships with providers, consumers, and the public.
• Work as a member of a team and independently.
• Motor vehicle and valid driver's license; maintain minimum insurance liability on vehicle, complete motor vehicle driving record check and CORI check.
• Accurate record keeping skills.
• Maintain Confidentiality.
• Attention to detail.
• Computer Acuity.
• Ability to be flexible and work in a fast-paced environment.
• Maintain caseload/production at program/department standards.

Physical Demands:

• Computer access.
• Ability to traverse homes, yards, and stairways.
• Must be able to sit for periods of time at a computer or while driving.
• Must be able to carry files of up to 5 pounds and laptop.