Senior Credit-to-Cash Operations Analyst

BDO USA; Denver (CO); On-site; USD 68,000 - 83,000; Full time

Job summary

BDO USA’sCredit to Cash team is seeking a Senior Operations Analyst to monitor and facilitate issue resolution for daily billing and contract administration across assigned regions.

You will coordinate with transactional managers and lead analysts, provide input on firm-wide policies, train staff, and serve as a subject matter expert in billing configurations and processes to ensure accurate invoicing and timely revenue recognition.

Qualifications

• Bachelor’s degree in Finance, Accounting, or Economics and two (2) or more years of experience within a billing and/or contract management role, required
• OR High School Diploma/GED and five (5) or more years of billing/contract management experience, required

Responsibilities

• Provides billing and contract administration direction and support to client facing professionals and lead analyst
• Investigates, identifies root causes and resolves complex set up and billing issues utilizing firm best practices through coordination with client facing professionals, lead analysts and regional finance
• Provides resolution for first level issues escalated by the lead analysts or client facing professionals
• Trains new and existing staff on the firm’s billing and contract administration policies, procedures and best practices
• Serves as a SME of the financial system relating to customer billing configurations, billing process and best practices
• Reviews identified billing and contract administration issues, and updates departmental procedures and Knowledge Based articles
• Leads billing and contract administration improvement projects in individual locations, as directed
• Works with Regional Finance, Principals and Office Managing Principals to understand needs
• Researches and responds to client questions via the BDO eBill portal
• Researches and provides timely response to internal billing and contract administration inquiries
• Monitors unbilled accounts receivables by business line and follows up to ensure timely billing
• Mentors and assists in developing lead analysts
• Coordinates and leads onsite support for existing locations and expansions
• Other duties as required

Skills

Strong communication

Deadline-driven

Attention to detail

Education

Bachelor’s degree in Finance, Accounting, or Economics

High School Diploma/GED with 5+ years of billing/contract management experience

Tools

Microsoft Office Suite

Oracle Cloud or similar time and billing software

Job description

BDO USA’sCredit to Cash team is seeking a Senior Operations Analyst to monitor and facilitate issue resolution for daily billing and contract administration across assigned regions.

You will coordinate with transactional managers and lead analysts, provide input on firm-wide policies, train staff, and serve as a subject matter expert in billing configurations and processes to ensure accurate invoicing and timely revenue recognition.