Senior Credit Card Underwriting & Risk Leader

Bakkt LLC; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

Bakkt, Inc. is seeking a seasoned Credit Card Underwriting Manager to define and own the comprehensive credit risk framework for a new card program.

You will design automated and manual decisioning, oversee LOS administration, and shape the program's risk strategy to protect against losses while ensuring regulatory compliance and strong portfolio quality. You will manage application quality, model governance, fraud trend monitoring, and stakeholder coordination with Compliance, Legal, and

Qualifications

• Proven experience in credit card underwriting and credit risk management, including a deep understanding of credit scoring models and compliance with Adverse Action regulations.
• Demonstrated ability to manage and update Credit Risk Policy frameworks and buy boxes.
• Strong analytical skills for monitoring automated model performance, portfolio delinquency, and identifying emerging fraud trends.
• Experience with KYC and credit quality verification processes for manual application reviews.
• Expertise in relevant consumer credit regulations, including Reg B and FCRA.

Responsibilities

• Establish and own the foundational Credit Risk Policy framework.
• Define and manage the underwriting rules and logic within the LOS.
• Conduct Manual Reviews on Refer applications, including thorough KYC and Income verification.
• Own and manage the Adverse Action process and the delivery of all required credit notices, ensuring Reg B and FCRA compliance.
• Continuously monitor and update the Credit Policy buy box based on market trends and performance data.
• Oversee model governance, including performance monitoring, recalibration, and coordinating independent model validation.
• Proactively monitor the performance, stability, and validity of the automated credit scoring model.
• Identify and mitigate complex emerging fraud trends, such as Sleeper fraud (synthetic identities).
• Coordinate with Operations on Collections and report on the Delinquency Pipeline.
• Manage the relationship with LOS provider and credit bureau partners for origination and reporting.
• Ensure Metro2 Credit Bureau reporting is executed and respond to inquiries & escalations.
• Coordinate vendor selection and integration with Compliance, Legal, and Analytics teams.
• Serve as the primary credit risk liaison with the Sponsor Bank and ensure policies operate within risk appetite.

Skills

Credit card underwriting

Credit risk management

Reg B

FCRA

KYC & income verification

Model governance

Vendor management

Communication

Tools

Loan Origination System (LOS)

Credit Bureaus

KYC & Fraud providers

Job description

Bakkt, Inc. is seeking a seasoned Credit Card Underwriting Manager to define and own the comprehensive credit risk framework for a new card program.

You will design automated and manual decisioning, oversee LOS administration, and shape the program's risk strategy to protect against losses while ensuring regulatory compliance and strong portfolio quality. You will manage application quality, model governance, fraud trend monitoring, and stakeholder coordination with Compliance, Legal, and