Senior Creator Partnerships Program Lead

Triwill Group; San Francisco, Northern (CA, KY); Hybrid; USD 256,000 - 288,000; Full time

Job summary

Discord is seeking a Senior Staff Program Manager to build Discord’s creator strategy from the ground up in the San Francisco Bay Area. You’ll start with a selected group of creators, establish foundations, and design programs that scale while maintaining strong relationships with the communities you serve.

This senior IC role reports to the Director of Marketing, Player Communications, and collaborates closely with Support, Product, Marketing, Communications, Partnerships, and Policy to deliver

Qualifications

• 7+ years in creator partnerships, community, platform programs, marketing, product partnerships, or a related field.
• Deeply familiar with how creators build audiences and manage communities across platforms.
• Experience building and operating creator or partner programs at scale.
• Bias to ship and iterate, launching a first version and expanding later.
• Comfortable leading as an individual contributor with cross-functional influence.
• Excellent cross-functional partnership across Support, Product, Marketing, Comms, Partnerships, Policy.
• Ability to turn creator feedback into product changes and platform strategy.

Responsibilities

• Build Discord’s creator strategy from the bottom up with direct conversations.
• Consolidate creator work across Discord and establish clear ownership.
• Define who we mean by creators and select a trusted group across games and platforms.
• Create multiple programs for creators with accelerated support and escalation paths.
• Manage relationships with important creators directly and build trust.
• Build a creator council to surface insights and platform gaps.
• Develop systems and playbooks to scale programs while preserving relationships.

Skills

Creator partnerships

Community management

Platform programs

Marketing

Product partnerships

Job description

Discord is seeking a Senior Staff Program Manager to build Discord’s creator strategy from the ground up in the San Francisco Bay Area. You’ll start with a selected group of creators, establish foundations, and design programs that scale while maintaining strong relationships with the communities you serve.

This senior IC role reports to the Director of Marketing, Player Communications, and collaborates closely with Support, Product, Marketing, Communications, Partnerships, and Policy to deliver