Senior Creative Account Manager: Growth & Strategy

WITHIN; New York (NY); Hybrid; USD 62,000 - 135,000; Full time

Benefits offered by this job

Unlimited vacation

Phone stipend

Medical, Dental, and Vision insurance

401(K) plan with matching

Dog-friendly office

Hybrid work opportunity

Professional Development Program

Seamless allowance

Job summary

WITHIN is seeking a Senior Creative Account Manager to drive business growth through innovative marketing strategies and exceptional client service. You will manage relationships, oversee digital creative workstreams, and collaborate with internal teams to deliver tailored communication strategies for each client.

Reporting to an Account Director, you will mentor mid-level Account Managers, guide client presentations, and identify opportunities to expand business with existing and new clients.

Qualifications

• 5-7 years of experience with a creative team.
• Experience developing digital and social communications programming.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Experience owning client relationships.
• Experience in scoping agreements for new clients and upsells.
• Experience in B2B marketing, ideally within tech.
• Revenue responsibility and history of developing and growing accounts.
• Experience in digital and social advertising, spirits and retail fashion industry a plus.
• Strong attention to detail.
• Project Management.
• Strong organizational skills.
• Excellent communication skills.

Responsibilities

• Serve as day-to-day contact for mid and senior level clients, managing ongoing digital creative workstreams to ensure delivery of best-in-class content and strategic solutions.
• Serve as main point of contact for internal agency team, partnering with the creative and strategy teams to deliver impactful creative recommendations and content.
• Manage multiple projects of varying scale, with the ability to manage up and down to ensure the team meets deadlines and stays on budget.
• Have a pulse on social culture and identify critical issues, trends, and opportunities for clients and their audiences.
• Demonstrate a comprehensive understanding of clients’ businesses and their missions as well as key stakeholders internally and externally with partners, consumers, etc.
• Cultivate strong, cross-practice client relationships to develop opportunities to grow business with existing and new potential clients.
• Oversee and help grow mid-level Account Managers
• Oversee and guide the development of all client presentations and pitches

Skills

Excel

G-Suite

Slack

Communication skills

Project Management

Organizational skills

Relationship management

Job description

WITHIN is seeking a Senior Creative Account Manager to drive business growth through innovative marketing strategies and exceptional client service. You will manage relationships, oversee digital creative workstreams, and collaborate with internal teams to deliver tailored communication strategies for each client.

Reporting to an Account Director, you will mentor mid-level Account Managers, guide client presentations, and identify opportunities to expand business with existing and new clients.