Creative Account Director

WITHIN

United States

Hybrid

USD 58,000 - 229,900

Full time

14 days+
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Benefits offered by this job

Unlimited vacation policy
Monthly Phone Stipend
Comprehensive Medical, Dental, and Vision insurance options
Dog friendly office
Hybrid work opportunity
Bonus Perk - Seamless allowance

Job summary

A leading marketing agency in the United States is seeking an experienced Account Director to join its Creative Team. This role requires a strong background in agency management and strategic decision-making to build a successful Account Management department. The ideal candidate should have over 7 years in an agency environment and demonstrate exceptional communication, financial acumen, and project management skills. The position offers an attractive salary range with benefits including comprehensive insurance and a hybrid work opportunity.

Qualifications

  • Proven history in managing client portfolios and teams.
  • Experience overseeing performance-driven accounts and projects.
  • Ability to provide ongoing constructive feedback to team members.

Responsibilities

  • Build a scalable Account Management department.
  • Manage and motivate your team to deliver high-quality work.
  • Lead new business opportunities and pitch processes.

Skills

Advanced communication & presentation skills
Strong financial acumen
Project management mindset
Ability to lead and support teams
Ability to execute upsell and cross-sell strategies
Strategic decision making

Education

7+ years in an agency or related environment
Experience with integrated creative work

Tools

Asana
Monday

Job description

This range is provided by WITHIN. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$58,000.00/yr - $229,900.00/yr

Direct message the job poster from WITHIN

About the Role

The Account Director is a vital part of the Creative Team. This person has an intimate understanding of full funnel advertising workings, a heart for people, a love of financial management, and an eye for opportunity. Your main charge is to build a scalable Account Management department, that services our Client business needs to the highest quality, while ensuring team growth and development, against the Creative Department Vision.

Responsibilities
  • Advanced communication & presentation skills, ability to communicate clearly
  • Excellent capabilities to execute upsell and cross-sell strategies to unlock business opportunities
  • Player-coach skill set to manage your team positively and efficiently, provide support, motivate and challenge the team to create smart and inventive creative work.
  • Provide challenging assignments and ongoing constructive feedback to direct reports
  • Strong strategic acumen and ability to handle and oversee recurring reporting and briefing needs
  • Project Management mindset and ability to work and manage projects in Asana in coordination with other internal stakeholders
  • Establish & track clear KPIs for each team member
  • Strong decision maker, business and ROI oriented
  • Experience leading performance minded accounts, optimizing to key metrics and opportunities
  • Strong financial acumen to balance client portfolios, scopes, and team allocations
  • Knows how to distribute the right Team talent to task to get the highest value output
  • Reconciles each month invoicing for Clients to ensure payments and billing are above board
  • Lead new business opportunities through internal process: qualifying opportunities, lead/oversee pitch process, and determine effective + strategic pitch winning deliverables (RFP or pitch deck)
  • Support sales team to unlock key opportunities for new and existing Clients by leading Creative Pitch approach; i.e. is a deck is needed to be crafted to suit a new clients particular need, you lead this charge and bring in who you need, when you need
  • In conjunction with Head of Accounts, reviews the Creative Department P2R, to inform staffing, scoping, and overall services to client
Requirements
  • 7+ years in an agency or related environment (marketing, brand team, etc.)
  • Experience in full 360 integrated creative work, including but not limited to digital, social, TV, OOH, and media campaigns
  • Advanced communication & presentation skills, ability to communicate clearly & effectively
  • Strong financial acumen to balance client portfolios, scopes, and team allocations
  • Passionate interest in growing clients’ businesses as a trusted business partner
  • Experience in Asana, Monday, or other project management softwares a plus
  • High creative output standards, with an expectation that the full team will be passionate, focused, and committed to creating work that is best-in‑class and effective
About Us

WITHIN is the world’s first Performance Branding company, partnering with some of the biggest brands in the world to drive business growth through innovative marketing strategies. Our integrated operating model collapses the traditional marketing silos between creative and media, performance and brand, and across media channels. With a full suite of offerings including media, creative, SEO, Lifecycle, Retail Media, Affiliate and Influencer, we’re able to work with our brand partners in an integrated fashion, allowing us to align marketing strategies back to core business objectives. Client teams at WITHIN are trained on how to always act as a trusted business partner, acting as a fiduciary to client needs above our own.

Benefits
  • Unlimited vacation policy
  • Monthly Phone Stipend
  • Comprehensive Medical, Dental, and Vision insurance options
  • Dog friendly office
  • Hybrid work opportunity
  • Bonus Perk - Seamless allowance
Salary Levels
  • $58,050–$92,420
  • $92,420–$126,790
  • Level 3 – Possesses notable capabilities.
  • $126,790–$161,160
  • Level 4 – Possesses strong capabilities.
  • $161,160–$195,530
  • Level 5 – Possesses advanced capabilities.
  • $181,340–$229,900
Location
  • New York City: 43-01 22nd St, Suite 602, Queens, NY 11101, United States
Job Details
  • Seniority level: Director
  • Employment type: Full‑time
  • Job function: Marketing, Advertising, and Art/Creative
  • Industries: Advertising Services, Marketing Services, Wellness and Fitness Services
Inferred Benefits
  • Medical insurance
  • Vision insurance
  • 401(k)
  • Paid maternity leave
  • Disability insurance
  • Paid paternity leave

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