Senior CRE Note & Portfolio Manager

Customers Bank; New York (NY); On-site; USD 115,000 - 130,000; Full time

Job summary

Customers Bank is seeking an experienced Real Estate Specialty Finance – Senior Analyst / Portfolio Manager to support the growth and ongoing management of the Bank’s national Real Estate Specialty Finance Lending platform. This role will underwrite note-on-note CRE loans, analyze collateral, assist with structuring and closing, and monitor ongoing performance across the portfolio.

The ideal candidate has CRE credit background, strong analytical skills, 2–5 years in CRE underwriting or loan

Qualifications

• Bachelor’s degree in Finance, Real Estate, Accounting, Economics, Business Administration, or related field.
• Minimum of 2–5 years CRE underwriting, credit analysis, portfolio management, or loan administration experience.
• Strong CRE underwriting and financial analysis skills.
• Experience with note-on-note lending, loan-on-loan financing, lender finance, warehouse lending, debt funds, private credit, or CRE bridge lending preferred.
• Strong CRE credit metrics knowledge: LTV, LTC, DSCR, debt yield, occupancy, cash flow, sponsor analysis.
• Experience underwriting multiple CRE property types (multifamily, industrial, retail, office, hospitality).
• Ability to understand and analyze complex CRE loan structures.
• Familiarity with borrowing base facilities, advance rates, eligibility criteria, concentration limits, collateral administration.
• Experience reviewing CRE loan documentation and third-party reports.
• Strong financial modeling and Excel skills.
• Strong written credit analysis and communication skills.
• Highly organized and detail-oriented; ability to manage multiple transactions.
• Ability to identify credit and operational issues and elevate matters.

Responsibilities

• Underwrite CRE note-on-note and lender finance transactions per credit policies.
• Analyze underlying CRE loans and collateral.
• Review property-level operating performance, rent rolls, borrower statements, appraisals, market info.
• Evaluate CRE metrics: LTV/LTC, DSCR, debt yield, occupancy, cash flow, sponsorship.
• Analyze loan structures: rates, maturities, extensions, reserves, guarantees.
• Assess borrower experience, financial strength, liquidity, and platform strategy.
• Prepare credit memos and present underwriting conclusions to stakeholders.
• Assist with annual reviews, renewals, and facility increases.
• Monitor ongoing facility administration and collateral tracking.
• Coordinate with teams through closing, funding, and ongoing monitoring.

Skills

Note-on-Note lending

CRE underwriting

Financial analysis

Loan documentation review

Financial modeling

Excel

Communication skills

Collaboration

Credit analysis

Attention to detail

Education

Bachelor’s degree in Finance/Real Estate

Tools

Microsoft Excel

Job description

Customers Bank is seeking an experienced Real Estate Specialty Finance – Senior Analyst / Portfolio Manager to support the growth and ongoing management of the Bank’s national Real Estate Specialty Finance Lending platform. This role will underwrite note-on-note CRE loans, analyze collateral, assist with structuring and closing, and monitor ongoing performance across the portfolio.

The ideal candidate has CRE credit background, strong analytical skills, 2–5 years in CRE underwriting or loan